TensorChat

Shopify chat app by TensorBasis·AI search and shopping chat that recommends products, answers questions, and updates carts.

Snapshot

#745of 820 inChat

TensorChat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $8/mo

freemium

Built for Shopify

No

Years live

0

launched May 8, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where TensorChat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#745

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What TensorChat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-01 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-22 → 2026-06-30

Shopify Lastmod · Jun 23

2026-06-16 → 2026-06-22

Shopify Lastmod · Jun 17

2026-06-01 → 2026-06-16

PricingIdentity & listingCadence

Plans

TensorChat pricing tiers.

Free

Free

  • All Features Included
  • 500 Messages/Month
  • Unlimited Products
  • Visual Recommendations
  • Add-to-Cart in Chat
  • FAQ & Policy Answers
  • Widget Customization
  • Conversion Analytics

Starter

$8.99/month

  • 5,000 Messages/Month Included
  • Unlimited Products
  • Direct Priority Support
  • Overage Available

Pro

$18.99/month

  • 15,000 Messages/Month included
  • Unlimited Products
  • Lowest Overage Rate
  • Priority Feature Requests

Capabilities

What TensorChat can do.

The 14 capabilities TensorChat lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

3
  • AI chatbots
  • Email chat
  • Agent analytics

Automated responses

6
  • Discounts
  • FAQs
  • Product recommendations
  • Cross-sell
  • Upsell
  • Send transcript

Customization

5
  • Color and font
  • Welcome messages
  • Chat buttons
  • Chat flows
  • Agent avatar

FAQ

TensorChat — frequently asked questions.

What is TensorChat on Shopify?
TensorChat, officially listed on the Shopify App Store as TensorChat: AI Search & Chat, is a Shopify app in the Chat category. TensorChat adds AI search and shopping chat to your storefront. Shoppers can ask natural product questions, compare options, see visual recommendations, select variants, and add items to cart from chat. The agent also answers policy and FAQ questions using your store content. Merchants can customize the widget, choose bubble, drawer, or full-page mode, review conversations, track usage, and manage escalations from the dashboard.
How much does TensorChat cost?
TensorChat offers a free plan and 2 paid plans starting at $8/month and going up to $18.99/month. The free plan includes All Features Included, 500 Messages/Month, Unlimited Products, and Visual Recommendations. The paid plans unlock advanced features beyond what's available on the free tier.
Is TensorChat free?
Yes — TensorChat offers a free plan alongside paid options. The free plan includes All Features Included, 500 Messages/Month, and Unlimited Products. Paid plans start at $8/month for advanced features.
When was TensorChat launched?
TensorChat launched on May 8, 2026.
Is TensorChat Built for Shopify?
TensorChat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best TensorChat alternatives?
Merchants commonly compare TensorChat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running TensorChat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track TensorChat — free Start free

Prefer the source? View TensorChat on the Shopify App Store ↗