SH

Shopify abandoned cart app by HolaManito·Enhance sales by automating marketing, abandoned cart recovery and customer communication via chat.

Snapshot

4.40(57 reviews)#49of 298 inAbandoned cart

Ongoing.AI tracks SH daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.40

57 reviews

Pricing

From $5/mo

freemium

Built for Shopify

Yes

Years live

5

launched May 20, 2021

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

#58#58#58#57#575.003.752.501.250.00May 28Jun 2Jun 8Jun 13Jun 19Total reviewsRating (0–5)
SH added 0 reviews over the last 28 days.

Category rank over time

Where SH sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#21#32#44#55#66May 28May 31Jun 4Jun 8Jun 12SH · #56Relay · #55RingleeAi‑ Abandoned Cart Call · #57
Best position observed: #22. SH slipped 23 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where SH shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term SH ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #31 on "abandoned cart".

#30#35#40#44#49May 28Jun 5Jun 14Jun 23Jul 2abandoned cart
1 term, 34 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • abandoned cart

    #45

    best #31

    −14 positions

Catalog position

Where SH sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#49

of 298 active apps

Review count percentile

84th

vs category siblings

Rating percentile

50th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What SH has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.40(57 reviews)
  • 95%positive103
  • 0%neutral0
  • 5%negative5

Popular mentions

  • billing issues
  • customer support
  • unauthorized charges

Top themes

  1. billing issues1
  2. customer support1
  3. unauthorized charges1

What merchants praise

Great application It should be Uses in all stores.Help me with a lot of things.I advise everyone to try it
PetSooq · 5

What merchants complain about

For the Indian people, This app is worst because they charge 11 indian rupees cost for a single message.... that's ridiculous....
Everanta · 1 · 2025-09-10

Plans

SH pricing tiers.

Free

Free to install

  • Unlimited WhatsApp Chat & Share
  • Abandoned Cart recovery on WhatsApp
  • Order Confirmation & Shipment messages
  • Cash on Delivery confirmation messages
  • Bulk Messages for Marketing Campaigns
  • Premium Chat & Share Button Designs
  • Stats & reports for automation

Pro

$5/month

  • Everything in Free plan
  • Your brand name & logo in messages
  • Unlimited Template customization
  • Multi language template support

Capabilities

What WhatsApp Chat & Marketing can do.

The 64 capabilities WhatsApp Chat & Marketing lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Abandoned cart

Cart recovery

14
  • Email reminders
  • Exit pop-ups
  • Personalized campaigns
  • Retargeting ads
  • SMS notifications
  • Web push notifications
  • Multi-channel messaging
  • Cross-device carts
  • Opt-in pop-ups
  • Discount offers
  • Time-limited offers
  • Games and contests
  • Conversion tracking
  • Automated workflows

Display options

10
  • Custom branding
  • Pop-up builder
  • Custom discount codes
  • Triggers
  • Templates
  • Customizable widgets
  • Multi-language
  • A/B testing
  • Targeting rules
  • Behavior tracking

Chat

Real-time messaging

16
  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Voice support
  • Video calls
  • Social media
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Callback
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

14
  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys
  • Send transcript

Customization

10
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

WhatsApp Chat & Marketing — frequently asked questions.

What is WhatsApp Chat & Marketing on Shopify?
WhatsApp Chat & Marketing, officially listed on the Shopify App Store as SH: WhatsApp Chat & Marketing, is a Shopify app in the Abandoned cart category. SweetHelp helps you recover abandoned carts via integration with the WhatsApp Business API. It saves you precious time with its marketing automation & abandoned cart recovery tool which helps you improve your sales using real-time data. SweetHelp uses recommended marketing techniques & allows you to reach customers & grow sales with automated and customizable messaging templates, putting everything on autopilot so you can go along and run your business. "WhatsApp" is a trademark of Meta, Inc. It averages 4.40 out of 5 across 57 merchant reviews on the Shopify App Store.
How much does WhatsApp Chat & Marketing cost?
WhatsApp Chat & Marketing offers a free plan and a single paid plan at $5/month. The free plan includes Unlimited WhatsApp Chat & Share, Abandoned Cart recovery on WhatsApp, Order Confirmation & Shipment messages, and Cash on Delivery confirmation messages. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is WhatsApp Chat & Marketing free?
Yes — WhatsApp Chat & Marketing offers a free plan alongside paid options. The free plan includes Unlimited WhatsApp Chat & Share, Abandoned Cart recovery on WhatsApp, and Order Confirmation & Shipment messages. Paid plans start at $5/month for advanced features.
When was WhatsApp Chat & Marketing launched?
WhatsApp Chat & Marketing launched on May 20, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 57 merchant reviews.
Is WhatsApp Chat & Marketing Built for Shopify?
Yes — WhatsApp Chat & Marketing carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best WhatsApp Chat & Marketing alternatives?
Merchants commonly compare WhatsApp Chat & Marketing with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Postscript SMS Marketing. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about WhatsApp Chat & Marketing?
5% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are billing issues, customer support, and unauthorized charges — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running SH.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View SH on the Shopify App Store ↗