OngoingAI

Supportify usage & market intelligence

Shopify rating

5.0 ★

19 reviews

Pricing
Free to install
Free planFree to install
  • • 50 free AI sessions included
  • • Handles orders, returns & refunds
  • • Full Shopify order integration
  • • Upload your own knowledge base
  • • Unlimited seats
What does Supportify do?

Automate your support tickets with AI agents and chatbots for Shopify. Save time, cut costs, and boost customer satisfaction.

  • Replace expensive support agents and free up time with AI support.
  • Connect your AI customer support agent to email, chat and social channels.
  • Set up in minutes - no coding required. Syncs with Shopify.
  • Give your AI agent access to tools: cancel orders, edit, create returns, refunds
  • Smart ticket escalation when human support needed, with full context

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languagePush notificationsEncryptionDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesColor and fontChat windowBusiness hoursWelcome messagesChat buttonsChat assignmentChat flows
Review history
Daily review count on the Shopify App Store
19+2 · 29d~0.1/day· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#58▼8

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Chat on the App Store
Rank by reviews
#75 of 866
Review percentile
91th
Rating percentile
100th
On the App Store
0.9 yrs
Works with
Integrations listed for Supportify: AI‑powered support
Shopify AdminChatgptclaudeGmailinstagrammessengeroutlook
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Frequently asked questions

Automate your support tickets with AI agents and chatbots for Shopify. Save time, cut costs, and boost customer satisfaction. It's a chat tool for ecommerce stores.