OngoingAI

Support Board usage & market intelligence

Shopify rating

1.0 ★

2 reviews

Pricing
Free to install
FreeFree to install
5000 messages$5/month

or $50/year and save 17%

7000 messages$7/month

or $70/year and save 17%

10000 messages$10/month

or $100/year and save 17%

What does Support Board do?

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innova...

  • Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
  • Our chatbot knows your store and answers your customers' questions.
  • Display the products the user searched for via cards and sliders.
  • Synchronize logged-in Shopify users and access customer details within the admin
  • Create a help center area accessible from a dedicated page or within the chat.

Features

ChatAI chatbotsLive chatSMSEmail chatVoice supportSocial mediaFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsCustomer insightsQuick repliesSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
2+1 · 29d· Rating steady at 1.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#218 of 866
Review percentile
75th
Rating percentile
62th
On the App Store
1.8 yrs
Works with
Integrations listed for Support Board ‑ Chat & Chatbot
EmailInstagramMessengerTelegramVibeWhatsApp
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Frequently asked questions

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innova... It's a chat tool for ecommerce stores.