Support Board ‑ Chat & Chatbot

Shopify chat app by Schiocco LTD·OpenAI chatbot that automatically answers store-related questions. See user carts, orders, and more.

Snapshot

2.30(3 reviews)#213of 820 inChat

Ongoing.AI tracks Support Board ‑ Chat & Chatbot daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

2.30

3 reviews

Pricing

From $5/mo

freemium

Built for Shopify

No

Years live

1

launched Nov 26, 2024

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

4.103.803.503.202.905.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 17Total reviewsRating (0–5)
Support Board ‑ Chat & Chatbot added 0 reviews over the last 28 days.

Catalog position

Where Support Board ‑ Chat & Chatbot sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#213

of 820 active apps

Review count percentile

72th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Support Board ‑ Chat & Chatbot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-22 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-17 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.30(3 reviews)
  • 13%positive1
  • 0%neutral0
  • 88%negative7

Top themes

    What merchants complain about

    “Scam Alert I was contacted to submit 20 reviews with a clear promise of payment. I completed all the assigned work honestly, but unfortunately no payment was ever made. Pending Amount: $400 for 20 reviews This is very unprofessional and misleading behavior. If the app owner wants to fix this issue and clear the pending payment, they can contact me directly on WhatsApp: +92 345 8060968”
    Velozya · 1★ · 2026-01-22

    Plans

    Support Board ‑ Chat & Chatbot pricing tiers.

    Free

    Free to install

      5000 messages

      $5/month

        7000 messages

        $7/month

          10000 messages

          $10/month

            Capabilities

            What Support Board can do.

            The 25 capabilities Support Board lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

            Real-time messaging

            13
            • AI chatbots
            • Live chat
            • SMS
            • Email chat
            • Voice support
            • Social media
            • File upload
            • Multi-language
            • Real-time translation
            • Push notifications
            • Behavior tracking
            • Agent analytics
            • Customer insights

            Automated responses

            2
            • Quick replies
            • Send transcript

            Customization

            10
            • Color and font
            • Emojis and stickers
            • Chat window
            • Business hours
            • Welcome messages
            • Chat buttons
            • Tagging
            • Chat assignment
            • Chat flows
            • Agent avatar

            FAQ

            Support Board — frequently asked questions.

            What is Support Board on Shopify?
            Support Board, officially listed on the Shopify App Store as Support Board ‑ Chat & Chatbot, is a Shopify app in the Chat category. Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click. It averages 2.30 out of 5 across 3 merchant reviews on the Shopify App Store.
            How much does Support Board cost?
            Support Board offers a free plan and 3 paid plans starting at $5/month and going up to $10/month. The paid plans unlock advanced features beyond what's available on the free tier.
            Is Support Board free?
            Yes — Support Board offers a free plan alongside paid options. Paid plans start at $5/month for advanced features.
            When was Support Board launched?
            Support Board launched on November 26, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 3 merchant reviews.
            Is Support Board Built for Shopify?
            Support Board does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
            What are the best Support Board alternatives?
            Merchants commonly compare Support Board with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

            Alternatives

            Apps merchants pick instead.

            Shopify

            Shopify Inbox

            4.70★5,443

            Known for: missing-features

            Chatty AI Sales Agent - For live chat & helpdesk

            Chatty AI Chatbot & Live Chat

            4.90★1,806

            Known for: bug

            TIDIO LLC

            Tidio ‑ Live Chat & AI Chatbot

            4.70★1,272

            Known for: customer-support

            Pushdaddy

            Pushdaddy Many Chat ,Cloud API

            4.30★985

            Known for: customer-support

            Browse more inAll Chat apps

            Methodology

            Where the numbers come from.

            Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

            Find every brand running Support Board ‑ Chat & Chatbot.

            Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

            Track Support Board ‑ Chat & Chatbot — free Start free

            Prefer the source? View Support Board ‑ Chat & Chatbot on the Shopify App Store ↗