OngoingAI

StepsAI usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free trial available
Starter$27/month

14-day free trial · or $264/year and save 19%

  • • 1k credits
  • • 50MB storage
  • • 50 web crawls
  • • Basic Analytics
  • • Product Recommendation
Growth$76/month

14-day free trial · or $732/year and save 20%

  • • Everything in Starter
  • • 4k credits
  • • 100MB storage
  • • 100 web crawls
  • • Ticketing System
Scale$207/month

14-day free trial · or $1,980/year and save 20%

  • • Everything in Growth
  • • 15k credits
  • • 500MB storage
  • • 250 web crawls
  • • Advance Ticketing system
What does StepsAI do?

StepsAI helps merchants automate customer support and product discovery using an AI assistant trained on store data such as products, policies, FAQ...

  • AI-powered customer support trained on your store’s products and policies
  • Instant answers to shopper questions directly on your storefront
  • Product recommendations and buying guidance to improve conversions

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageReal-time translationBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1+1 · 29d· Rating 0.0★ → 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#287 of 866
Review percentile
67th
Rating percentile
100th
On the App Store
0.5 yrs
Works with
Integrations listed for StepsAI
CheckoutShopify AdminGmailHubspotSlackWhatsappZendesk
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Frequently asked questions

StepsAI helps merchants automate customer support and product discovery using an AI assistant trained on store data such as products, policies, FAQ... It's a chat tool for ecommerce stores.