StepsAI

Shopify chat app by Steps AI·StepsAI adds an AI assistant to your store to answer customer questions instantly and guide

Snapshot

#701of 820 inChat

StepsAI is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $27/mo

free_trial

Built for Shopify

No

Years live

0

launched Mar 12, 2026

Last updated

Jul 2, 2026

Shopify listing

Catalog position

Where StepsAI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#701

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What StepsAI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-19 → 2026-06-29

PricingIdentity & listingCadence

Plans

StepsAI pricing tiers.

Starter

$27/month

  • 1k credits
  • 50MB storage
  • 50 web crawls
  • Basic Analytics
  • Product Recommendation
  • Order Tracking
  • Custom AI Personas
  • + more

Growth

$76/month

  • Everything in Starter
  • 4k credits
  • 100MB storage
  • 100 web crawls
  • Ticketing System
  • WhatsApp & Instagram
  • Cart Abandonment Recovery
  • + more

Scale

$207/month

  • Everything in Growth
  • 15k credits
  • 500MB storage
  • 250 web crawls
  • Advance Ticketing system
  • Advance analytics
  • Website Analytics
  • + more

Capabilities

What StepsAI can do.

The 26 capabilities StepsAI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

10
  • AI chatbots
  • Live chat
  • Email chat
  • File upload
  • Multi-language
  • Real-time translation
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

8
  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates
  • Upsell

Customization

8
  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

StepsAI — frequently asked questions.

What is StepsAI on Shopify?
StepsAI is a Shopify app in the Chat category. StepsAI helps merchants automate customer support and product discovery using an AI assistant trained on store data such as products, policies, FAQs, and content. It provides instant, accurate answers to shopper questions, reduces repetitive support tickets, and helps customers make confident purchase decisions. By offering consistent, 24/7 assistance across the storefront, StepsAI improves customer experience while saving time for support teams.
How much does StepsAI cost?
StepsAI has 3 paid plans on the Shopify App Store, starting at $27/month and going up to $207/month.
Is StepsAI free?
No, StepsAI is a paid Shopify app. Plans start at $27/month on the Shopify App Store.
When was StepsAI launched?
StepsAI launched on March 12, 2026.
Is StepsAI Built for Shopify?
StepsAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best StepsAI alternatives?
Merchants commonly compare StepsAI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running StepsAI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track StepsAI — free Start free

Prefer the source? View StepsAI on the Shopify App Store ↗