OngoingAI

Spur usage & market intelligence

Shopify rating

5.0 ★

117 reviews

What merchants actually report
4.99average· 110 reviews analyzed· 104 with written feedback
99% 5★0% ≤3★

92% of attributable reviewers are India merchants. 7% had used the app for a year or more when they reviewed.

The developer replies to 82% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 4.99 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

82%

Developer response rate

Replies to critical

On 3★ and below

Long-term reviewers

7%

Using 1yr+ at review

Top merchant markets

India 92%United Arab Emirates 3%United Kingdom 2%France 1%United States 1%

Tenure when reviewed

under a day 9%days 46%months 38%a year or more 7%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
AI Start$39/month

7-day free trial · or $374.40/year and save 20%

  • 2000 AI Credits
  • Live Chat, WhatsApp, IG & FB
  • 2 Users
  • 10 Automation Flows, 10 Segments
AI Accelerate$159/month

7-day free trial · or $1,526.40/year and save 20%

  • 12000 AI Credits
  • 2 Live Chat, 2 WhatsApp, 2 IG & 2 FB
  • 5 Users
  • 25 Automation Flows, 25 Segments
AI Max$499/month

7-day free trial · or $4,790.40/year and save 20%

  • 40000 AI Credits
  • 3 Live Chat, 3 WhatsApp, 3 IG & 3 FB
  • 10 Users
  • 100 Automation Flows, 100 Segments
What does Spur do?

WhatsApp Marketing & Instagram Automation: Automate Chats, Recover Abandoned Carts, Send Bulk Messages, Collect Leads with Pop-ups, Comments to DMs, Chat Widget

  • Comment to DM: Link Products with Instagram Posts & Ads
  • Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages
  • Send Bulk Messages to Segmented Customers via WhatsApp API
  • Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook
  • Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales

Features

Abandoned cartPersonalized campaignsMulti-channel messagingOpt-in pop-upsDiscount offersTime-limited offersGames and contestsConversion trackingAutomated workflowsCustom brandingPop-up builderCustom discount codesTriggersTemplatesCustomizable widgetsMulti-languageA/B testingTargeting rulesBehavior trackingChatAI chatbotsLive chatSocial mediaFile uploadPush notificationsAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveys
Review history
Daily review count on the Shopify App Store
117+11 · 28d~0.4/day· Rating steady at 5.0
Aug 10Sep 6

Daily tracking from Aug 10, 2026 through today · 27 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#13 on Aug 15 → #16 on Sep 6 · 23 observed days#163
  • Chat#27 on Aug 15 → #31 on Sep 6 · 23 observed days#314

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#22 of 255
Review percentile
92th
Rating percentile
100th
On the App Store
4 yrs
Works with
Integrations listed for Spur: AI Chat & Helpdesk
CheckoutInstagram & FacebookJudgeme & All Review AppsKlaviyoStripeWhatsApp APIZapier

Frequently asked questions

WhatsApp Marketing & Instagram Automation: Automate Chats, Recover Abandoned Carts, Send Bulk Messages, Collect Leads with Pop-ups, Comments to DMs, Chat Widget It's a abandoned cart tool for ecommerce stores.