Spur

Shopify abandoned cart app by Spur·WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support

Snapshot

5.00(110 reviews)#31of 299 inAbandoned cart

Ongoing.AI tracks Spur daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

5.00

110 reviews

Pricing

From $39/mo

free_trial

Built for Shopify

No

Years live

3

launched Sep 5, 2022

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1101101101091095.003.752.501.250.00May 28Jun 4Jun 12Jun 19Jun 27Total reviewsRating (0–5)
Spur added 0 reviews over the last 28 days.

Category rank over time

Where Spur sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#8#11#13#16#18May 28May 31Jun 4Jun 8Jun 12Spur · #14Zoko · #13Kanal · #15
Best position observed: #14. Spur climbed 1 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Spur shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Spur ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #21 on "abandoned cart".

#20#22#24#25#27May 28Jun 5Jun 14Jun 22Jul 1abandoned cart
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • abandoned cart

    #26

    best #21

    −3 positions

Catalog position

Where Spur sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#31

of 299 active apps

Review count percentile

90th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What Spur has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(110 reviews)
  • 100%positive126
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    I work as a Performance Marketing Lead for pandasbox.in We are a D2C brand focused on building culturally meaningful products for children. Our products combine education, tradition, and play to create emotionally engaging experiences for families. Currently we are featured on Shark Tank. We were having low retention rates but after using spur we were able to: Identify anonymous visitors, Improve retargeting precision and Personalize follow-ups with an exponential growth in recover abandoned checkouts. Highly Recommend!
    Siddhaye Enterprises Private Limited · 5

    Plans

    Spur pricing tiers.

    AI Start

    $39/month

    • 2000 AI Credits
    • Live Chat, WhatsApp, IG & FB
    • 2 Users
    • 10 Automation Flows, 10 Segments

    AI Accelerate

    $159/month

    • 12000 AI Credits
    • 2 Live Chat, 2 WhatsApp, 2 IG & 2 FB
    • 5 Users
    • 25 Automation Flows, 25 Segments

    AI Max

    $499/month

    • 40000 AI Credits
    • 3 Live Chat, 3 WhatsApp, 3 IG & 3 FB
    • 10 Users
    • 100 Automation Flows, 100 Segments

    Capabilities

    What Spur can do.

    The 51 capabilities Spur lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Abandoned cart

    Cart recovery

    8
    • Personalized campaigns
    • Multi-channel messaging
    • Opt-in pop-ups
    • Discount offers
    • Time-limited offers
    • Games and contests
    • Conversion tracking
    • Automated workflows

    Display options

    10
    • Custom branding
    • Pop-up builder
    • Custom discount codes
    • Triggers
    • Templates
    • Customizable widgets
    • Multi-language
    • A/B testing
    • Targeting rules
    • Behavior tracking

    Chat

    Real-time messaging

    9
    • AI chatbots
    • Live chat
    • Social media
    • File upload
    • Multi-language
    • Push notifications
    • Behavior tracking
    • Agent analytics
    • Customer insights

    Automated responses

    14
    • Cart recovery
    • COD verification
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Review requests
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell
    • Surveys
    • Send transcript

    Customization

    10
    • Color and font
    • Emojis and stickers
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    Spur — frequently asked questions.

    What is Spur on Shopify?
    Spur, officially listed on the Shopify App Store as Spur: AI Chat & Helpdesk, is a Shopify app in the Abandoned cart category. Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value! It averages 5.00 out of 5 across 110 merchant reviews on the Shopify App Store.
    How much does Spur cost?
    Spur has 3 paid plans on the Shopify App Store, starting at $39/month and going up to $499/month.
    Is Spur free?
    No, Spur is a paid Shopify app. Plans start at $39/month on the Shopify App Store.
    When was Spur launched?
    Spur launched on September 5, 2022 — over 3 years on the Shopify App Store. In that time it has gathered 110 merchant reviews.
    Is Spur Built for Shopify?
    Spur does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Spur alternatives?
    Merchants commonly compare Spur with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Postscript SMS Marketing. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Spur.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Spur on the Shopify App Store ↗