Soncho AI Chat

Shopify chat app by Soncho Agent·24/7 AI agents automate store support. Cut costs and scale your business globally.

Snapshot

#639of 820 inChat

Soncho AI Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Mar 5, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Soncho AI Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#639

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Soncho AI Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Soncho AI Chat pricing tiers.

1 team member

Free

  • 50 AI conversation instances
  • Analysis of data on the current day

Basic Edition

$19/month

  • 1 team member
  • 500 AI conversation instances
  • Analysis of data on the current day
  • Assist in AI workflow design

Pro Edition

$59/month

  • 3 team member
  • 2000 AI conversation instances
  • Historical trend (7/30 days)
  • Assist in AI workflow design

Enterprise Edition

$199/month

  • unlimited

Capabilities

What Soncho AI Chat can do.

The 19 capabilities Soncho AI Chat lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Multi-language
  • Callback
  • Customer insights

Automated responses

7
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Order updates

Customization

7
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows

FAQ

Soncho AI Chat — frequently asked questions.

What is Soncho AI Chat on Shopify?
Soncho AI Chat is a Shopify app in the Chat category. Soncho AI: 24/7 Smart Shopify Automation Automate your customer service with intelligent AI agents. Effortlessly handle order tracking, refunds, and FAQs 24/7. Deeply integrated with Shopify, Soncho AI reduces support costs and boosts satisfaction through custom visual workflows. Scale your brand while AI handles the rest.
How much does Soncho AI Chat cost?
Soncho AI Chat offers a free plan and 3 paid plans starting at $19/month and going up to $199/month. The free plan includes 50 AI conversation instances and Analysis of data on the current day. The paid plans unlock advanced features beyond what's available on the free tier.
Is Soncho AI Chat free?
Yes — Soncho AI Chat offers a free plan alongside paid options. The free plan includes 50 AI conversation instances and Analysis of data on the current day. Paid plans start at $19/month for advanced features.
When was Soncho AI Chat launched?
Soncho AI Chat launched on March 5, 2026.
Is Soncho AI Chat Built for Shopify?
Soncho AI Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Soncho AI Chat alternatives?
Merchants commonly compare Soncho AI Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Soncho AI Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Soncho AI Chat — free Start free

Prefer the source? View Soncho AI Chat on the Shopify App Store ↗