OngoingAI

Softit usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 150 Chats Lifetime
  • • Up to 800 Products
  • • Monthly AI Sync
  • • Custom branding
  • • AI Sales skills
Basic$4.99/month
  • • Up to 500 Chats/mo
  • • Up to 2,000 Products
  • • Weekly AI Sync
  • • Custom branding
  • • AI training
Pro$19.99/month
  • • Up to 3,000 Chats/mo
  • • Up to 10,000 Products
  • • 6-Hour AI Sync
  • • Custom branding
  • • AI training
Plus$49.99/month
  • • Up to 10,000 Chats/mo
  • • Up to 50,00 Products
  • • 3-Hour AI Sync
  • • Custom branding
  • • AI training
What does Softit do?

Transform support into sales. Softit’s AI agent handles 90% of queries, offers product recommendations, and connects to live chat. Reduce tickets and grow today

  • Auto-syncs your entire product catalog so AI always has accurate answers
  • Train AI on your return policy, delivery info, and any custom business content
  • AI recommends products and guides shoppers to add to cart and checkout
  • Human agents take over live, AI auto-resumes when agent goes offline
  • Customize chat widget colors, greetings, and position to match your brand

Features

ChatAI chatbotsLive chatEncryptionDiscountsFAQsGreetingsProduct recommendationsQuick repliesUpsellColor and fontChat windowWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#547 of 852
Review percentile
36th
Rating percentile
61th
On the App Store
0.3 yrs
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Frequently asked questions

Transform support into sales. Softit’s AI agent handles 90% of queries, offers product recommendations, and connects to live chat. Reduce tickets and grow today It's a chat tool for ecommerce stores.