RT

Social Chat, Live Chat, officially listed on the Shopify App Store as RT: Social Chat, Live Chat, is a Shopify app in the Chat category. Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations. It averages 4.60 out of 5 across 241 merchant reviews on the Shopify App Store.

Social Chat, Live Chat offers a free plan and a single paid plan at $6/month. The free plan includes Unlimited operators and Display trademark. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — Social Chat, Live Chat offers a free plan alongside paid options. The free plan includes Unlimited operators and Display trademark. Paid plans start at $6/month for advanced features.

Social Chat, Live Chat launched on August 12, 2019 — over 6 years on the Shopify App Store. In that time it has gathered 241 merchant reviews.

Social Chat, Live Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Social Chat, Live Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

5% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are bug, feature request, and user experience — see the review fingerprint above for the per-merchant detail.