Chat · refreshed Jun 12, 2026
Smartsupp Live Chat & Chatbots for Shopify
by ⭐ Smartsupp ⭐ · Elevate Your Store with Smartsupp: Live Chat, Chatbot, Mira AI Shopping Assistant and AI Tools
3 reviews, 2.30★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
2.30
3 reviews
Pricing
From $24/mo
freemium
Built for Shopify
No
Years live
4
launched Oct 5, 2021
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Smartsupp Live Chat & Chatbots sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#200
of 770 active apps
Review count percentile
71th
vs category siblings
Rating percentile
56th
vs category siblings
Years on App Store
4
since 2021
Listing change cadence
What Smartsupp Live Chat & Chatbots has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-08 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-05 → 2026-06-08
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive50% · 2
- Neutral0% · 0
- Negative50% · 2
“very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone”
“THE WORSE CUSTOMER SERVICE. THEY NEVER ANSWER TO YOUR QUESTIONS , NEVER RESPOND. VERY HARD TO CONTACT THEM. TOO BAD...”
Top themes
- 1. customer-support2
- 2. communication1
- 3. app-removal1
- 4. technical-issues1
Plans
Smartsupp Live Chat & Chatbots pricing tiers.
Free
Free
- Live chat, WhatsApp, Messenger
- 1 operator
- 25 conversations/month
- Limited 14-day history
Solo
$24/month
- Live Chat, WhatsApp, Messenger, Email
- 1 operator
- Unlimited conversations
- All channels + Email (3×)
- Basic automated messages
- 50 AI reply assists/month
Plus
$35/month
- Live Chat, WhatsApp, Messenger, Email
- 3 operators
- Unlimited conversations
- All channels + Email (10×)
- Automated workflows
- 250 AI reply assists/month
Expert
$117/month
- Live Chat, WhatsApp, Messenger, Email
- 5+ operators (upgradable)
- Unlimited conversations
- All channels + Email (50×)
- Automated workflows
- Premium support
- 500 AI reply assists/month
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Smartsupp Live Chat & Chatbots.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Smartsupp Live Chat & Chatbots on the Shopify App Store ↗