OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
2.3 ★
4 reviews
Pricing
Free plan available
Free
Free
  • • Live chat, WhatsApp, Messenger
  • • 1 operator
  • • 25 conversations/month
  • • Limited 14-day history
Solo
$24/month
14-day free trial · or $204/year and save 29%
  • • Live Chat, WhatsApp, Messenger, Email
  • • 1 operator
  • • Unlimited conversations
  • • All channels + Email (3×)
  • • Basic automated messages
Plus
$35/month
14-day free trial · or $300/year and save 29%
  • • Live Chat, WhatsApp, Messenger, Email
  • • 3 operators
  • • Unlimited conversations
  • • All channels + Email (10×)
  • • Automated workflows
Expert
$117/month
14-day free trial · or $996/year and save 29%
  • • Live Chat, WhatsApp, Messenger, Email
  • • 5+ operators (upgradable)
  • • Unlimited conversations
  • • All channels + Email (50×)
  • • Automated workflows
What does Smartsupp Live Chat & Chatbots do?

We provide the tools to grow your business: Mira AI, Live Chat, Chatbot, AI tools and more to engage visitors at the right time.

  • Mira AI: Boost sales and personalize your shopping
  • Chatbot: Automate responses to deliver quick and consistent customer care.
  • Live Chat: Deliver real-time support to keep your customers engaged.
  • Lead Generation: Capture valuable leads and expand your customer base.

Features

ChatAI chatbotsLive chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsCross-sellUpsellColor and fontEmojis and stickersBusiness hoursWelcome messagesChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
4+1 · 30d· Rating 3.0★ → 2.3★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #168▼24

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#150 of 889
Review percentile
83th
Rating percentile
63th
On the App Store
5 yrs
Works with
Integrations listed for Smartsupp Live Chat & Chatbots
APIEmailFacebook MessengerGoogle Analyticswhatsapp
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Frequently asked questions

We provide the tools to grow your business: Mira AI, Live Chat, Chatbot, AI tools and more to engage visitors at the right time. It's a chat tool for ecommerce stores.