SmartChat

SmartChat, officially listed on the Shopify App Store as SmartChat: Multi‑Channel Sync, is a Shopify app in the Chat category. Searching for something that can communicate with your users? If so, then Webiators SmartChat is for you. Easily communicate with your audience by integrating Multi-Channel Chat, supporting WhatsApp, Instagram, and Messenger. Our Smart Chat has a personalized feature, allowing you to customize the chat icon, position, color, and text as per your needs. So, what are you waiting for? Install Smart Chat today and get ready to enhance your store engagement with prompt responses.

SmartChat offers a free plan and a single paid plan at $5/month. The free plan includes Set popup and welcome messages, Active any 2 chat platform, Customize texts, color, and icon, and Supports WhatsApp, Instagram, Facebook. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — SmartChat offers a free plan alongside paid options. The free plan includes Set popup and welcome messages, Active any 2 chat platform, and Customize texts, color, and icon. Paid plans start at $5/month for advanced features.

SmartChat launched on July 25, 2024 — over 1 year on the Shopify App Store.

SmartChat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare SmartChat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.