OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Essential
$6/month
7-day free trial · or $60/year and save 17%
  • • Unlimited chats and scalable support
  • • AI learns up to 100 products
  • • AI learns up to 20 pages and 20 blogs
  • • 10 custom FAQs/topics and 10 discounts
  • • Chat history, analytics
Grow
$15/month
7-day free trial · or $150/year and save 17%
  • • Everything from Essential
  • • AI learns up to 1000 products
  • • Support Up to 50 pages, 50 blogs
  • • 20 custom topics
  • • 25 offers/discounts
Pro
$29/month
7-day free trial · or $290/year and save 17%
  • • Everything from Grow
  • • Learns up to 5000 products
  • • AI learns up to 100 pages and 150 blogs
  • • 50 custom topics
  • • 50 discounts handled
Enterprise
$49/month
or $490/year and save 17%
  • • Everything from Pro
  • • Support Unlimited products & pages
  • • Support Unlimited blogs and discounts
  • • 200 custom topics
  • • Smart AI follow-up
What does Smart AI Chatbot & Live Chat do?

Smart Chatbot AI Assistant for Shopify – automate support, guide shoppers, boost sales & improve customer experience with AI-powered conversations.

  • AI assistant answers using product, page, blog, and policy data
  • Helps customers find info across your entire store content in natural search
  • Supports discount-related queries in real-time conversations
  • Customers can easily track orders from any page.

Features

ChatAI chatbotsLive chatBehavior trackingAgent analyticsCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #746▲2

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#472 of 889
Review percentile
47th
Rating percentile
61th
On the App Store
1.1 yrs
Works with
Integrations listed for Smart AI Chatbot & Live Chat
Chat GPTClaude AIDeepSeekGeminiProplexity
Apps similar to Smart AI Chatbot & Live Chat
The App Store's own "more apps like this" for Smart AI Chatbot & Live Chat
Shopify Inbox
4.5(5,786)

Free

Dondy: WhatsApp Marketing+Chat
4.9(822)

Free plan available

InstaShop Instagram & Facebook
4.9(372)

Free plan available

Frequently asked questions

Smart Chatbot AI Assistant for Shopify – automate support, guide shoppers, boost sales & improve customer experience with AI-powered conversations. It's a chat tool for ecommerce stores.