Site Chat
Shopify chat app by ZIIDA LIMITED·Enhance your customer support : instant, personalized customer service around the clock.
Snapshot
Site Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.
Pricing
From $19/mo
freemium
Built for Shopify
No
Years live
2
launched Apr 5, 2024
Last updated
Jun 30, 2026
Shopify listing
Catalog position
Where Site Chat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#518
of 820 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
2
since 2024
Listing change cadence
What Site Chat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-16 → 2026-06-30
Shopify Lastmod · Jun 17
2026-06-07 → 2026-06-16
Plans
Site Chat pricing tiers.
Developer
Free to install
- - 2 chatbots
- - 200 messages/mo
- - $1 Monthly Credit Grants
- - Monthly Customer Insight Report for all bots
- - 10 QA fine tune/bot
Starter
$19/month
- - 2 chatbots
- - 2k messages/mo
- - $2 Monthly Credit Grants
- - Monthly Customer Insight Report
- - 50 QA fine tune/bot
- - Customised Themes
Growth
$99/month
- - 10 chatbots
- - 10k messages/mo
- - $10 Monthly Credit Grants
- - Weekly Customer Insight Report for all bots
- - 100 QA fine tune/bot
Scale
$399/month
- - 50 chatbots
- - 40k messages/mo
- - $40 Monthly Credit Grants
- - Weekly Customer Insight Report for all bots
- - 100 QA fine tune/bot
FAQ
Site Chat — frequently asked questions.
What is Site Chat on Shopify?
How much does Site Chat cost?
Is Site Chat free?
When was Site Chat launched?
Is Site Chat Built for Shopify?
What are the best Site Chat alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Site Chat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Site Chat on the Shopify App Store ↗