Site Chat

Shopify chat app by ZIIDA LIMITED·Enhance your customer support : instant, personalized customer service around the clock.

Snapshot

#518of 820 inChat

Site Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

2

launched Apr 5, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Site Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#518

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Site Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-06-07 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-07 → 2026-06-16

PricingIdentity & listingCadence

Plans

Site Chat pricing tiers.

Developer

Free to install

  • - 2 chatbots
  • - 200 messages/mo
  • - $1 Monthly Credit Grants
  • - Monthly Customer Insight Report for all bots
  • - 10 QA fine tune/bot

Starter

$19/month

  • - 2 chatbots
  • - 2k messages/mo
  • - $2 Monthly Credit Grants
  • - Monthly Customer Insight Report
  • - 50 QA fine tune/bot
  • - Customised Themes

Growth

$99/month

  • - 10 chatbots
  • - 10k messages/mo
  • - $10 Monthly Credit Grants
  • - Weekly Customer Insight Report for all bots
  • - 100 QA fine tune/bot

Scale

$399/month

  • - 50 chatbots
  • - 40k messages/mo
  • - $40 Monthly Credit Grants
  • - Weekly Customer Insight Report for all bots
  • - 100 QA fine tune/bot

FAQ

Site Chat — frequently asked questions.

What is Site Chat on Shopify?
Site Chat, officially listed on the Shopify App Store as Site Chat: A ChatGPT sales rep, is a Shopify app in the Chat category. Enhance your Shopify store with our AI chatbot, a user-friendly tool offering personalized customer support. It features a no-code solution, allowing merchants to easily train the bot with relevant Q&As. The chatbot also provides valuable engagement analytics, harnessing AI for insights into customer needs. Additionally, it boasts customizable themes to align seamlessly with your brand aesthetic. Add our AI chatbot to your Shopify store today and transform your customer interaction.
How much does Site Chat cost?
Site Chat offers a free plan and 3 paid plans starting at $19/month and going up to $399/month. The free plan includes - 2 chatbots, - 200 messages/mo, - $1 Monthly Credit Grants, and - Monthly Customer Insight Report for all bots. The paid plans unlock advanced features beyond what's available on the free tier.
Is Site Chat free?
Yes — Site Chat offers a free plan alongside paid options. The free plan includes - 2 chatbots, - 200 messages/mo, and - $1 Monthly Credit Grants. Paid plans start at $19/month for advanced features.
When was Site Chat launched?
Site Chat launched on April 5, 2024 — over 2 years on the Shopify App Store.
Is Site Chat Built for Shopify?
Site Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Site Chat alternatives?
Merchants commonly compare Site Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Site Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Site Chat on the Shopify App Store ↗