OngoingAI

Live Chat & AI Chatbots usage & market intelligence

Shopify rating

2.6 ★

4 reviews

What does Live Chat & AI Chatbots do?

Our AI chatbot seamlessly integrates into all sale stages, efficiently resolving most inquiries with rapid response times.

  • Efficiently handles a majority of inquiries: AI-powered Customer Service
  • Instant replies: AI-powered rapid support
  • AI chatbot: All sales satges include order tracking, returns, FAQs
  • Seamlessly integrate our AI chatbot into your store in just seconds
  • Handle customer inquiries confidently, even during Black Friday order surges

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationBehavior trackingDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesUpsellSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
4+1 · 27d· Rating 3.0★ → 2.6★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#151 of 852
Review percentile
82th
Rating percentile
63th
On the App Store
4.4 yrs
Works with
Integrations listed for Live Chat & AI Chatbots
AftershipAmazoneBayFacebookInstagram
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Frequently asked questions

Our AI chatbot seamlessly integrates into all sale stages, efficiently resolving most inquiries with rapid response times. It's a chat tool for ecommerce stores.