Live Chat & AI Chatbots

Shopify chat app by SHULEX TECHNOLOGY LIMITED·AI ecommerce chatbot: Use in all sales stages . Shipping tracking, ect. Boost conversions!

Snapshot

2.80(7 reviews)#141of 820 inChat

Ongoing.AI tracks Live Chat & AI Chatbots daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

2.80

7 reviews

Pricing

Free

free

Built for Shopify

No

Years live

4

launched Apr 5, 2022

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Live Chat & AI Chatbots sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#141

of 820 active apps

Review count percentile

82th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What Live Chat & AI Chatbots has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.80(7 reviews)
  • 64%positive7
  • 0%neutral0
  • 36%negative4

Top themes

    What merchants praise

    “AI learning ability is impressive. Manages pre-sale inquiries, flash sale questions, and post-sale issues effectively. Processes fine-tuned with support. Kudos!”
    Thekaydar · 5★ · 2024-08-17

    What merchants complain about

    “I give zero stars for the misleading page. This app is not free. You will be promoted to log in into an account, that you cannot create from the app anyway, so this connector is broken in the first place. When you look at their website, this chatbot is extremely expensive.”
    AI•conic! Verve · 1★ · 2024-11-06

    Capabilities

    What Live Chat & AI Chatbots can do.

    The 22 capabilities Live Chat & AI Chatbots lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    6
    • AI chatbots
    • Live chat
    • Email chat
    • Multi-language
    • Real-time translation
    • Behavior tracking

    Automated responses

    9
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Review requests
    • Order updates
    • Upsell
    • Send transcript

    Customization

    7
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat flows
    • Agent avatar

    FAQ

    Live Chat & AI Chatbots — frequently asked questions.

    What is Live Chat & AI Chatbots on Shopify?
    Live Chat & AI Chatbots is a Shopify app in the Chat category. This Chatbot for Shopify provides round-the-clock support across all sales stages with efficient AI resolution and rapid response times. It handles queries and logistics tracking effortlessly, even during peak shopping seasons. This AI chatbot helps improve conversion rates without being overwhelmed by order surges, ensuring attentive customer service at all times. Enhance your Shopify store's performance today! It averages 2.80 out of 5 across 7 merchant reviews on the Shopify App Store.
    How much does Live Chat & AI Chatbots cost?
    Live Chat & AI Chatbots is free to install and use on Shopify — there are no paid plans on this app.
    Is Live Chat & AI Chatbots free?
    Yes — Live Chat & AI Chatbots is free to install and use on Shopify. There are no paid plans.
    When was Live Chat & AI Chatbots launched?
    Live Chat & AI Chatbots launched on April 5, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 7 merchant reviews.
    Is Live Chat & AI Chatbots Built for Shopify?
    Live Chat & AI Chatbots does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Live Chat & AI Chatbots alternatives?
    Merchants commonly compare Live Chat & AI Chatbots with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Live Chat & AI Chatbots.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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    Prefer the source? View Live Chat & AI Chatbots on the Shopify App Store ↗