ShopTalk

Shopify chat app by Oddex·Simplifies customer support with AI-driven chat, boosting satisfaction and saving you time.

Snapshot

#570of 820 inChat

ShopTalk is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

1

launched Jan 29, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ShopTalk sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#570

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What ShopTalk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-23 → 2026-06-30

Shopify Lastmod · Jun 25

2026-06-16 → 2026-06-23

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

ShopTalk pricing tiers.

Free

Free

  • Unlimited inboxes
  • Live Chat
  • Ticketing System
  • Manual responses

Pro

$29.99/month

  • Unlimited inboxes
  • Live Chat
  • Ticketing System
  • 200 AI Chatbots per month

Business

$49.99/month

  • Unlimited inboxes
  • Live Chat
  • Ticketing System
  • 1000 AI Chatbots per month

Capabilities

What ShopTalk can do.

The 8 capabilities ShopTalk lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

2
  • AI chatbots
  • Live chat

Automated responses

4
  • Greetings
  • Product recommendations
  • Quick replies
  • Cross-sell

Customization

2
  • Welcome messages
  • Chat assignment

FAQ

ShopTalk — frequently asked questions.

What is ShopTalk on Shopify?
ShopTalk, officially listed on the Shopify App Store as ShopTalk: AI Live Chat Agent, is a Shopify app in the Chat category. ShopTalk is designed for merchants seeking efficient customer support solutions. Our AI-driven live chat helps handle customer queries like order tracking, product recommendations, and usage tips—saving you time while ensuring customer satisfaction. Perfect for merchants with growing demands, ShopTalk reduces support workload and provides instant, accurate responses, making your store more responsive and professional. Simplify support and focus on scaling your business with ShopTalk.
How much does ShopTalk cost?
ShopTalk offers a free plan and 2 paid plans starting at $29/month and going up to $49.99/month. The free plan includes Unlimited inboxes, Live Chat, Ticketing System, and Manual responses. The paid plans unlock advanced features beyond what's available on the free tier.
Is ShopTalk free?
Yes — ShopTalk offers a free plan alongside paid options. The free plan includes Unlimited inboxes, Live Chat, and Ticketing System. Paid plans start at $29/month for advanced features.
When was ShopTalk launched?
ShopTalk launched on January 29, 2025 — over 1 year on the Shopify App Store.
Is ShopTalk Built for Shopify?
ShopTalk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ShopTalk alternatives?
Merchants commonly compare ShopTalk with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ShopTalk.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track ShopTalk — free Start free

Prefer the source? View ShopTalk on the Shopify App Store ↗