OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.9 ★
24 reviews
Pricing
Free plan available
Forever Free
Free
  • • 50 chats or 150 searches per month
  • • Supports up to 50 products
  • • Replies in customer’s language
  • • Self serve service
Smart Start
$49.99/month
14-day free trial
  • • 500 chats or 1500 searches per month
  • • Supports up to 1000 products
  • • Integrate with Judge.me, WhatsApp & more
  • • Teach AI with your expert knowledge
  • • Multi-lingual & auto translation
Pro Perform
$149.99/month
14-day free trial
  • • 1,500 chats or 4,500 searches per month
  • • Supports up to 10,000 products
  • • Email and chat support
  • • Everything else in the Smart Start plan
Elite Engage
$449.99/month
14-day free trial
  • • 4,500 chats or 13,500 searches per month
  • • Supports up to 50,000 products
  • • Guided AI customization for your store
  • • Premium support by our senior engineers
  • • Everything else in the Pro Perform plan
What does Shoply AI Search & AI Chatbot do?

The Ultimate Product Expert & Customer Support for Your Shopify Store. Delight your customers with relevant and accurate answers.

  • Product Expert: Boosts sales with highly relevant search and recommendations.
  • Fully Customizable: Teach AI with your expertise and tailor its personality.
  • Self Starter: Zero setup, Shoply learns your website and products on its own.
  • Multilingual: Engages with customers in their own native languages.
  • Scalable: Designed for large catalogs (1M+ products and beyond)

Features

Search and filtersMulti-languageAI searchTypo toleranceStop wordsSearch suggestionsProduct recommendationsPersonalized searchMobile responsiveCustom CSSCustom stylingFilter displayCustom filtersSearch results pageConversion trackingCustom dashboardsChatAI chatbotsLive chatBehavior trackingAgent analyticsCustomer insightsDiscountsFAQsGreetingsQuick repliesOrder updatesCross-sellUpsellSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
24+2 · 30d~0.1/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Search and filters
    #12▼3
  • Chat
    #48▼11

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Search and filters on the App Store
Rank by reviews
#20 of 254
Review percentile
93th
Rating percentile
80th
On the App Store
2.1 yrs
Works with
Integrations listed for Shoply AI Search & AI Chatbot
CheckoutShopify AdminJudge.meSmileWhatsApp
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Frequently asked questions

The Ultimate Product Expert & Customer Support for Your Shopify Store. Delight your customers with relevant and accurate answers. It's a search and filters tool for ecommerce stores.