Concierge

Concierge, officially listed on the Shopify App Store as Concierge: AI Sales Associate, is a Shopify app in the Search and filters category. Many shoppers struggle to find what they need and leave without buying. Concierge solves this by acting as a personal shopping assistant for every customer — always available and knowledgeable about everything your store offers. Shoppers describe what they're looking for by typing, speaking, or uploading a photo, and Concierge guides them through your catalog all the way to the cart. Every customer gets a personalized experience without requiring additional staff or effort. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

Concierge offers a free plan and 3 paid plans starting at $49/month and going up to $249/month. The free plan includes Up to 20 conversations/month, AI product search & recommendations, Add to cart from chat, and Voice & image input. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Concierge offers a free plan alongside paid options. The free plan includes Up to 20 conversations/month, AI product search & recommendations, and Add to cart from chat. Paid plans start at $49/month for advanced features.

Concierge launched on May 25, 2026. In that time it has gathered 1 merchant reviews.

Concierge does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Concierge with Shopify Inbox, Smart Product Filter & Search, Chatty AI Chatbot & Live Chat, and Boost AI Search & Filter. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.