OngoingAI

ShopPilot usage & market intelligence

Pricing
Free plan available
STARTERFree
  • • 100 AI chats per month
  • • Basic support
  • • Core functionality
PRO$29/month
  • • 2,000 AI chats per month
  • • $5 per 100 extra chats
  • • Advanced features
  • • Usage-based billing
  • • Priority support
ELITE$79/month
  • • Unlimited AI chats
  • • Dedicated support
  • • Custom integrations
  • • Priority processing
What does ShopPilot do?

ShopPilot AI answers order, shipping, return & cancellation queries using your store policies. Real-time order lookup included. Free plan available.

  • Answers customer questions instantly using your store policies
  • Covers order, shipping, return, and cancellation policy queries
  • Looks up real-time order status by order ID or email
  • Reduces repetitive support tickets so you focus on growth
  • Easy setup — add your policies, embed widget, go live fast

Features

ChatAI chatbotsLive chatFAQsQuick repliesOrder updates
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#571 of 852
Review percentile
33th
Rating percentile
61th
On the App Store
0.2 yrs
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Frequently asked questions

ShopPilot AI answers order, shipping, return & cancellation queries using your store policies. Real-time order lookup included. Free plan available. It's a chat tool for ecommerce stores.