OngoingAI

Shopmate usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 2,000 lifetime messages
  • • Product support
  • • Knowledge base: privacy policy, T&C
Pro$15/month
  • • 20,000 messages/month
  • • Product support
  • • Full knowledge base
  • • Unlocks the Advanced assistant persona
What does Shopmate do?

Shopmate adds an AI chat assistant to your storefront that answers customer questions about your products and store policies. It uses the informati...

  • Customers can ask questions and get answers directly on your store on real data
  • Customers get answers based on your store's actual shipping, and other policies.
  • Merchants can review past chats to see what customers are asking about.
  • Merchants can adjust how the chatbot behaves to fit their store.

Features

ChatAI chatbotsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsColor and fontChat windowWelcome messagesChat buttonsChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Chat on the App Store
Rank by reviews
#795 of 866
Review percentile
8th
Rating percentile
61th
On the App Store
0.1 yrs
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Frequently asked questions

Shopmate adds an AI chat assistant to your storefront that answers customer questions about your products and store policies. It uses the informati... It's a chat tool for ecommerce stores.