OngoingAI

ShopBot Retainley usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 200 conversation/month
  • • AI training on 50 products
  • • 24/7 AI powered support
  • • AI chat in all languages
  • • Full custom bot styling
Starter$29/month

or $278.40/year and save 20%

  • • 2,000 conversation/month
  • • AI training on 500 products
  • • Real time order tracking
  • • Control AI responses
  • • User insights & anal
Pro$79/month

or $758.40/year and save 20%

  • • 10,000 conversation/month
  • • AI training on 2,000 products
  • • Priority AI responses
  • • Product Mini Chat
  • • AI Leading questions
Max$149/month

or $1,430.40/year and save 20%

  • • 20,000 conversation/month
  • • AI training on 4000 products
  • • Priority support
  • • Priority access to new features
  • • + Everything in Pro
What does ShopBot Retainley do?

Add an AI chat assistant to your store. Answers product questions instantly, reduces support tickets, and helps customers buy — 24/7.

  • Greets shoppers on product pages with context-aware AI responses
  • Answers questions using your live product and policy data
  • Train the bot with custom FAQs to match your store's voice
  • Tracks all conversations and customer feedback in one place
  • Easy setup — no coding needed, live in minutes

Features

ChatAI chatbotsMulti-languageBehavior trackingCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysColor and fontChat windowWelcome messagesChat buttonsChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#305 of 852
Review percentile
64th
Rating percentile
100th
On the App Store
0.3 yrs
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Frequently asked questions

Add an AI chat assistant to your store. Answers product questions instantly, reduces support tickets, and helps customers buy — 24/7. It's a chat tool for ecommerce stores.