OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 200 conversation/month
  • • AI training on 50 products
  • • 24/7 AI powered support
  • • AI chat in all languages
  • • Full custom bot styling
Starter
$29/month
or $278.40/year and save 20%
  • • 2,000 conversation/month
  • • AI training on 500 products
  • • Real time order tracking
  • • Control AI responses
  • • User insights & anal
Pro
$79/month
or $758.40/year and save 20%
  • • 10,000 conversation/month
  • • AI training on 2,000 products
  • • Priority AI responses
  • • Product Mini Chat
  • • AI Leading questions
Max
$149/month
or $1,430.40/year and save 20%
  • • 20,000 conversation/month
  • • AI training on 4000 products
  • • Priority support
  • • Priority access to new features
  • • + Everything in Pro
What does ShopBot Retainley do?

Add an AI chat assistant to your store. Answers product questions instantly, reduces support tickets, and helps customers buy — 24/7.

  • Greets shoppers on product pages with context-aware AI responses
  • Answers questions using your live product and policy data
  • Train the bot with custom FAQs to match your store's voice
  • Tracks all conversations and customer feedback in one place
  • Easy setup — no coding needed, live in minutes

Features

ChatAI chatbotsMulti-languageBehavior trackingCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysColor and fontChat windowWelcome messagesChat buttonsChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #214▼3

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#319 of 891
Review percentile
64th
Rating percentile
100th
On the App Store
0.3 yrs
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Frequently asked questions

Add an AI chat assistant to your store. Answers product questions instantly, reduces support tickets, and helps customers buy — 24/7. It's a chat tool for ecommerce stores.