Shopbot

Shopify chat app by ShopBot·Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

Snapshot

5.00(4 reviews)#193of 820 inChat

Ongoing.AI tracks Shopbot daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

4 reviews

Pricing

From $39/mo

free_trial

Built for Shopify

No

Years live

1

launched Dec 27, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Shopbot sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#193

of 820 active apps

Review count percentile

76th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Shopbot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-12 → 2026-06-16works_with: 17Track → Shopify Admin 17Trackshopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-18 → 2026-06-28

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(4 reviews)
  • 100%positive5
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about.”
    Gold Mobility Scooters of Orlando LLC. · 5★ · 2025-10-14

    Plans

    Shopbot pricing tiers.

    Starter

    $39/month

    • 100 voice minutes/month
    • 200 free chats included
    • All features included

    Growth

    $99/month

    • 300 voice minutes/month
    • 300 free chats included
    • All features included

    Scale

    $349/month

    • 1,000 voice minutes/month
    • 2,000 free chats included
    • All features included

    Capabilities

    What Shopbot can do.

    The 18 capabilities Shopbot lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    6
    • AI chatbots
    • Live chat
    • Voice support
    • Multi-language
    • Real-time translation
    • Customer insights

    Automated responses

    6
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Order updates

    Customization

    6
    • Color and font
    • Business hours
    • Welcome messages
    • Chat buttons
    • Chat flows
    • Agent avatar

    FAQ

    Shopbot — frequently asked questions.

    What is Shopbot on Shopify?
    Shopbot, officially listed on the Shopify App Store as Shopbot: AI Customer Calls, is a Shopify app in the Chat category. Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs. It averages 5.00 out of 5 across 4 merchant reviews on the Shopify App Store.
    How much does Shopbot cost?
    Shopbot has 3 paid plans on the Shopify App Store, starting at $39/month and going up to $349/month.
    Is Shopbot free?
    No, Shopbot is a paid Shopify app. Plans start at $39/month on the Shopify App Store.
    When was Shopbot launched?
    Shopbot launched on December 27, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 4 merchant reviews.
    Is Shopbot Built for Shopify?
    Shopbot does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Shopbot alternatives?
    Merchants commonly compare Shopbot with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Shopbot.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Shopbot — free Start free

    Prefer the source? View Shopbot on the Shopify App Store ↗