OngoingAI

Shopbot usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free trial available
Starter$39/month

14-day free trial · or $421/year and save 10%

  • • 100 voice minutes/month
  • • 200 free chats included
  • • All features included
Growth$99/month

14-day free trial · or $1,069/year and save 10%

  • • 300 voice minutes/month
  • • 300 free chats included
  • • All features included
Scale$349/month

14-day free trial · or $3,762/year and save 10%

  • • 1,000 voice minutes/month
  • • 2,000 free chats included
  • • All features included
What does Shopbot do?

Call-first AI support for Shopify. Answers customer calls with live order data, returns and tracking. 24/7, multilingual. Free storefront chatbot included.

  • ⁠Answers your customer calls automatically with live Shopify data
  • ⁠Live order lookups: status, shipments, delivery ETAs from Shopify
  • Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
  • ⁠Brand-tuned voice: custom greeting, tone, allowed actions
  • ⁠Seamless human handoff when needed; transcript included

Features

ChatAI chatbotsLive chatVoice supportMulti-languageReal-time translationCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesColor and fontBusiness hoursWelcome messagesChat buttonsChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
2+1 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#229 of 852
Review percentile
73th
Rating percentile
100th
On the App Store
1.7 yrs
Works with
Integrations listed for Shopbot: AI Customer Calls
Shopify Admin17Track
Apps similar to Shopbot
The App Store's own "more apps like this" for Shopbot
Shopify Inbox
4.6(5,798)

Free

Dondy: WhatsApp Marketing+Chat
4.9(824)

Free plan available

∞ Facebook & Instagram Shop AI
4.9(339)

Free plan available

Frequently asked questions

Call-first AI support for Shopify. Answers customer calls with live order data, returns and tracking. 24/7, multilingual. Free storefront chatbot included. It's a chat tool for ecommerce stores.