OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
2 reviews
Pricing
Free trial available
Starter
$39/month
14-day free trial · or $421/year and save 10%
  • • 100 voice minutes/month
  • • 200 free chats included
  • • All features included
Growth
$99/month
14-day free trial · or $1,069/year and save 10%
  • • 300 voice minutes/month
  • • 300 free chats included
  • • All features included
Scale
$349/month
14-day free trial · or $3,762/year and save 10%
  • • 1,000 voice minutes/month
  • • 2,000 free chats included
  • • All features included
What does Shopbot do?

Call-first AI support for Shopify. Answers customer calls with live order data, returns and tracking. 24/7, multilingual. Free storefront chatbot included.

  • ⁠Answers your customer calls automatically with live Shopify data
  • ⁠Live order lookups: status, shipments, delivery ETAs from Shopify
  • Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
  • ⁠Brand-tuned voice: custom greeting, tone, allowed actions
  • ⁠Seamless human handoff when needed; transcript included

Features

ChatAI chatbotsLive chatVoice supportMulti-languageReal-time translationCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesColor and fontBusiness hoursWelcome messagesChat buttonsChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
2+1 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #333▲3

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#235 of 889
Review percentile
74th
Rating percentile
100th
On the App Store
1.7 yrs
Works with
Integrations listed for Shopbot: AI Customer Calls
Shopify Admin17Track
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Frequently asked questions

Call-first AI support for Shopify. Answers customer calls with live order data, returns and tracking. 24/7, multilingual. Free storefront chatbot included. It's a chat tool for ecommerce stores.