ShopAgent – AI Chatbot

ShopAgent, officially listed on the Shopify App Store as ShopAgent – AI Chatbot, is a Shopify app in the Chat category. ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

ShopAgent offers a free plan and 2 paid plans starting at $19/month and going up to $59/month. The free plan includes 100 AI chats per month, Trained on all your products, Custom welcome message, and Basic performance analytics. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — ShopAgent offers a free plan alongside paid options. The free plan includes 100 AI chats per month, Trained on all your products, and Custom welcome message. Paid plans start at $19/month for advanced features.

ShopAgent launched on July 7, 2025.

ShopAgent does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare ShopAgent with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.