OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.6 ★
76 reviews
What merchants actually report
4.74average· 76 reviews analyzed· 76 with written feedback
86% 5★5% ≤3★

36% of attributable reviewers are United States merchants. 40% had used the app for a year or more when they reviewed.

The developer replies to 24% of reviews overall and 0% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
24%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
40%
Using 1yr+ at review
Top merchant markets
United States 36%Canada 16%India 12%Chile 12%Australia 4%
Tenure when reviewed
under a day 11%days 11%months 40%a year or more 40%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • Limit of 100 total Abandoned Checkout Alerts
  • • Email Support
  • • VIP & Repeat Customer Alerts
  • • Follow up & New Customer Alerts
Basic Plan
$9/month
  • • Free everything, plus
  • • Live Checkout Creation Alerts
  • • Auto Thank You & Abandon Checkout Emails
  • • Unlimited Alerts
  • • Unlimited Members
Pro Plan
$29/month
  • • Everything in Basic, plus
  • • Low Inventory Alert
  • • Product Purchase Alerts
  • • Tags Alerts
  • • Phone support
What does Scout CRM (Shop Phone) do?

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with th...

  • Alerts you who you should call when you need to call them
  • Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
  • Abandoned Checkout & Thank You Emails automation

Features

Abandoned cartAutomated workflowsTriggersChatCallbackCart recovery
Review history
Daily review count on the Shopify App Store
76−1 · 21d· Rating steady at 4.6★

Daily tracking from Aug 10, 2026 through today · 21 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #142▼1
  • Chat
    #294▼3

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#26 of 265
Review percentile
91th
Rating percentile
62th
On the App Store
9.6 yrs
Works with
Integrations listed for Scout CRM (Shop Phone)
AirtableAndroidGorgiasiPhoneSlackWhatsApp
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Frequently asked questions

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with th... It's a abandoned cart tool for ecommerce stores.