Shipway Order Tracking

Shopify order tracking app by Shipway·Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.

Snapshot

3.50(64 reviews)#20of 255 inOrder tracking

Ongoing.AI tracks Shipway Order Tracking daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder trackingProduct reviews

Rating

3.50

64 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

10

launched Jun 15, 2016

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

-0.40

#64#64#64#63#635.003.752.501.250.00May 28Jun 2Jun 8Jun 14Jun 20Total reviewsRating (0–5)
Shipway Order Tracking added 0 reviews over the last 28 days, rating moved -0.40.

Catalog position

Where Shipway Order Tracking sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#20

of 255 active apps

Review count percentile

93th

vs category siblings

Rating percentile

52th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What Shipway Order Tracking has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-09 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.50(64 reviews)
  • 85%positive98
  • 1%neutral1
  • 14%negative16

Top themes

    What merchants praise

    “I am using this app since 6 month its sending sms to our customer on every moving stage its really nice app for shipping mesage from to time to time customers.Thanks”
    eLocalshop · 5★

    What merchants complain about

    “This app used to show me the notification logs. I am paying for SMS notifications to be sent to our customers. Suddenly the logs doesn't show anymore and they won't tell me why! No notifications are being sent to my customers despite having paid for the sms notifications! I am asking for the logs to be shown to me, but they won't and the response is sooo slow!! The only reason I am still keeping this shitty app is because I still have a balance! If you are new, I suggest you find another app who is more responsive!”
    Speededge · 1★

    Plans

    Shipway Order Tracking pricing tiers.

    Starter

    $29/month

    • 1000 Shipments/Month
    • Tracking Access to 650+ couriers
    • Email Notifications
    • Branded Tracking page / Tracking Widget

    Growth

    $49/month

    • All Starter+
    • 2000 shipments / Month
    • Carrier performance report
    • EDD feature & SLA report
    • Multi-lingual tracking page
    • SMS Alerts
    • Product Recom

    Enterprise

    $99/month

    • All Growth +
    • 5000 Shipments Per Month
    • Customer Reviews & NPS Score
    • Whatsapp Alerts
    • Shopify Pushback
    • Webhooks

    Capabilities

    What Shipway Order Tracking can do.

    The 23 capabilities Shipway Order Tracking lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Order tracking

    Tracking

    11
    • Branded tracking page
    • Order lookup page
    • Real-time tracking
    • Custom tracking link
    • Estimated delivery date
    • Global tracking
    • Dashboards
    • Order export
    • Multi-carrier
    • API
    • Analytics

    Notifications

    5
    • Email
    • Real-time notifications
    • SMS
    • Custom notifications
    • Automations

    Product reviews

    Display options

    4
    • Photo reviews
    • Media galleries
    • Tabs or sidebars
    • Product grouping

    Ways to collect reviews

    3
    • Promotions
    • Automations
    • Custom requests

    FAQ

    Shipway Order Tracking — frequently asked questions.

    What is Shipway Order Tracking on Shopify?
    Shipway Order Tracking is a Shopify app in the Order tracking category. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. It averages 3.50 out of 5 across 64 merchant reviews on the Shopify App Store.
    How much does Shipway Order Tracking cost?
    Shipway Order Tracking has 3 paid plans on the Shopify App Store, starting at $29/month and going up to $99/month.
    Is Shipway Order Tracking free?
    No, Shipway Order Tracking is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
    When was Shipway Order Tracking launched?
    Shipway Order Tracking launched on June 15, 2016 — over 10 years on the Shopify App Store. In that time it has gathered 64 merchant reviews.
    Is Shipway Order Tracking Built for Shopify?
    Shipway Order Tracking does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Shipway Order Tracking alternatives?
    Merchants commonly compare Shipway Order Tracking with Judge.me, Loox, Yotpo, and Stamped Reviews & Loyalty. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Judge.me

    Judge.me Product Reviews App

    5.00★41,006

    Known for: customer-support

    Loox

    Loox ‑ Product Reviews App

    4.90★8,051

    Known for: customer-support

    Yotpo

    Yotpo: Product Reviews App

    4.80★4,403

    Known for: customer-support

    Stamped.io

    Stamped Reviews & Loyalty

    4.70★3,613

    Known for: customer-support

    Browse more inAll Order tracking apps All Product reviews apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Shipway Order Tracking.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Shipway Order Tracking

    Prefer the source? View Shipway Order Tracking on the Shopify App Store ↗