Shipup

Shopify order tracking app by Shipup·Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.

Snapshot

4.90(9 reviews)#51of 256 inOrder tracking

Ongoing.AI tracks Shipup daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder trackingReturns and exchanges

Rating

4.90

9 reviews

Pricing

From $75/mo

free_trial

Built for Shopify

No

Years live

9

launched Mar 28, 2017

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Shipup sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#51

of 256 active apps

Review count percentile

80th

vs category siblings

Rating percentile

67th

vs category siblings

Years on App Store

9

since 2017

Listing change cadence

What Shipup has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-11 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

Shopify Lastmod · Jun 27

2026-06-20 → 2026-06-26

Shopify Lastmod · Jun 21

2026-06-16 → 2026-06-20

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(9 reviews)
  • 89%positive17
  • 0%neutral0
  • 11%negative2

Top themes

    What merchants praise

    “Amazing solution! Not only it makes my customer support easier, it is also create more sales. Amazing ROI!”
    Sangha · 5★ · 2019-02-20

    What merchants complain about

    “trouble signup once signup authentication failed try register says account existed try reset password says account not found”
    Ubuywerush · 1★ · 2017-08-28

    Plans

    Shipup pricing tiers.

    Subscribe

    $75/month

      Capabilities

      What Shipup can do.

      The 10 capabilities Shipup lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Order tracking

      Tracking

      4
      • Branded tracking page
      • Real-time tracking
      • Custom tracking link
      • Estimated delivery date

      Notifications

      3
      • Real-time notifications
      • SMS
      • Custom notifications

      Returns and exchanges

      Return options

      2
      • Exchanges
      • Store credit

      Return management

      1
      • Return portal

      FAQ

      Shipup — frequently asked questions.

      What is Shipup on Shopify?
      Shipup is a Shopify app in the Order tracking category. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. It averages 4.90 out of 5 across 9 merchant reviews on the Shopify App Store.
      How much does Shipup cost?
      Shipup has a single paid plan at $75/month on the Shopify App Store.
      Is Shipup free?
      No, Shipup is a paid Shopify app. Plans start at $75/month on the Shopify App Store.
      When was Shipup launched?
      Shipup launched on March 28, 2017 — over 9 years on the Shopify App Store. In that time it has gathered 9 merchant reviews.
      Is Shipup Built for Shopify?
      Shipup does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Shipup alternatives?
      Merchants commonly compare Shipup with 17TRACK Order Tracking, ParcelWILL Order Tracking, EU Withdrawal Button & Form, and Track123 Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      17TRACK

      17TRACK Order Tracking

      4.90★3,591

      Known for: customer-support

      CWILL

      ParcelWILL Order Tracking

      5.00★2,562

      401layers UG (haftungsbeschraenkt)

      EU Withdrawal Button & Form

      4.90★2,168

      Known for: ease-of-use

      Track123

      Track123 Order Tracking

      4.90★1,465

      Known for: customer-support

      Browse more inAll Order tracking apps All Returns and exchanges apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Shipup.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Track Shipup — free Start free

      Prefer the source? View Shipup on the Shopify App Store ↗