OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.2 ★
318 reviews
What merchants actually report
4.06average· 289 reviews analyzed· 274 with written feedback
70% 5★24% ≤3★

88% of attributable reviewers are United States merchants. 42% had used the app for a year or more when they reviewed.

The developer replies to 33% of reviews overall and 63% of critical ones.

Recent reviewers rate Shippo 3.67, below its 4.06 lifetime average.

Rating · last 90d
3.67
Recent direction
Replies to reviews
33%
Developer response rate
Replies to critical
63%
On 3★ and below
Long-term reviewers
42%
Using 1yr+ at review
Top merchant markets
United States 88%Canada 8%Australia 1%Germany 1%United Kingdom 1%
Tenure when reviewed
under a day 5%days 23%months 31%a year or more 42%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Starter Plan
Free
  • • Up to 30 labels/month
  • • Tracking, returns, reporting, & more
  • • 50-90% off USPS, UPS, DHL Express & more
  • • Automations
  • • Email support
Professional Plan
$19/month
  • • Everything in Starter
  • • Up to 10K labels/mo
  • • Connect your own carrier accounts (free)
  • • Branded shipping
  • • Chat & phone support
What does Shippo do?

Orders may come from different places. Shipping them shouldn’t mean jumping between tools. Shippo brings every order into one workspace—from Shopif...

  • Easy to use for your first order. Powerful enough for thousands more.
  • Sync orders from wherever you sell and keep the order status updated everywhere.
  • Compare rates across top carriers and save up to 90% off retail rates.
  • Bulk-print labels and automate carrier, service, and package selections.
  • Create return labels and keep customers informed with branded tracking updates.

Features

ShippingLabel creationLabel customizationBulk printingAddress validationPacking slipsCustoms documentsReturn labelsShipping insuranceShipping rulesOrder syncCarrier selectionShipping ratesReal-time trackingBranded tracking pageEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
318+32 · 29d~1.1/day· Rating steady at 4.2★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping
    #18▲1

Tracked daily · last 29 days · as of 2026-09-26

Catalog position
Within Shipping on the App Store
Rank by reviews
#12 of 904
Review percentile
99th
Rating percentile
72th
On the App Store
12.6 yrs
Compare Shippo head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
Works with
Integrations listed for Shippo ‑ Simplified Shipping
AmazonDHL ExpressEtsyFedExUPSUSPS

Frequently asked questions

Orders may come from different places. Shipping them shouldn’t mean jumping between tools. Shippo brings every order into one workspace—from Shopif... It's a shipping tool for ecommerce stores.