OngoingAI

Shippo usage & market intelligence

Shopify rating

4.2 ★

318 reviews

What merchants actually report
4.06average· 289 reviews analyzed· 274 with written feedback
70% 5★24% ≤3★

88% of attributable reviewers are United States merchants. 42% had used the app for a year or more when they reviewed.

The developer replies to 33% of reviews overall and 63% of critical ones.

Recent reviewers rate Shippo 3.67, below its 4.06 lifetime average.

Rating · last 90d

3.67

Recent direction

Replies to reviews

33%

Developer response rate

Replies to critical

63%

On 3★ and below

Long-term reviewers

42%

Using 1yr+ at review

Top merchant markets

United States 88%Canada 8%Australia 1%Germany 1%United Kingdom 1%

Tenure when reviewed

under a day 5%days 23%months 31%a year or more 42%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Starter PlanFree
  • • Up to 30 labels/month
  • • Tracking, returns, reporting, & more
  • • 50-90% off USPS, UPS, DHL Express & more
  • • Automations
  • • Email support
Professional Plan$19/month
  • • Everything in Starter
  • • Up to 10K labels/mo
  • • Connect your own carrier accounts (free)
  • • Branded shipping
  • • Chat & phone support
What does Shippo do?

Orders may come from different places. Shipping them shouldn’t mean jumping between tools. Shippo brings every order into one workspace—from Shopif...

  • Easy to use for your first order. Powerful enough for thousands more.
  • Sync orders from wherever you sell and keep the order status updated everywhere.
  • Compare rates across top carriers and save up to 90% off retail rates.
  • Bulk-print labels and automate carrier, service, and package selections.
  • Create return labels and keep customers informed with branded tracking updates.

Features

ShippingLabel creationLabel customizationBulk printingAddress validationPacking slipsCustoms documentsReturn labelsShipping insuranceShipping rulesOrder syncCarrier selectionShipping ratesReal-time trackingBranded tracking pageEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
318+35 · 27d~1.3/day· Rating steady at 4.2★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping#16 on Aug 14 → #20 on Sep 6 · 24 observed days#20▼4

Tracked daily · last 24 days · as of 2026-09-06

Catalog position
Within Shipping on the App Store
Rank by reviews
#12 of 864
Review percentile
99th
Rating percentile
71th
On the App Store
12.6 yrs
Compare Shippo head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Shippo ‑ Simplified Shipping
AmazonDHL ExpressEtsyFedExUPSUSPS
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Frequently asked questions

Orders may come from different places. Shipping them shouldn’t mean jumping between tools. Shippo brings every order into one workspace—from Shopif... It's a shipping tool for ecommerce stores.