Shelly
Shopify chat app by Trump Tech·24/7 AI chatbot & Automation – Customer support, Track orders, Recommend products, Boost sales
Snapshot
Ongoing.AI tracks Shelly daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
4 reviews
Pricing
From $19/mo
freemium
Built for Shopify
No
Years live
0
launched Aug 20, 2025
Last updated
Jun 30, 2026
Shopify listing
Catalog position
Where Shelly sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#181
of 820 active apps
Review count percentile
76th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
0
since 2025
Listing change cadence
What Shelly has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Works With · Jun 30
Shopify Admin → none
Shopify Lastmod · Jun 30
2026-06-20 → 2026-06-29
Reviews
What merchants are saying
- 100%positive6
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“Shelly has completely transformed how we handle customer inquiries. The AI chatbot answers product questions instantly, which has freed up so much of our team's time. When I had trouble setting up the FAQ section, Katy from the support team walked me through everything step by step. Highly recommend this app to any Shopify store owner.”
Plans
Shelly pricing tiers.
Free
Free
- 100 lifetime AI agent conversations
- Unlimited product catalogue training
- 30 days chat history
- Multilingual responses
- Unlimited customized FAQs
- Latest Pro AI models
- Fully-customizable chatbox
Starter
$19/month
- 100 AI agent conversations / month
- Unlimited product catalogue training
- 100 days chat history
- Multilingual responses
- Unlimited customized FAQs & chatbox
- Unlimited AI training with external data
- Smart Proactive chat campaigns
- Latest Pro AI models
Pro
$99/month
- 1000 AI agent conversations / month
- Unlimited product catalogue training
- Multilingual responses
- Unlimited customized FAQs & chatbox
- Unlimited AI training data, chat history
- Smart Proactive chat campaigns
- Latest Pro AI models
- Instant support 24/7
Capabilities
What Shelly can do.
The 22 capabilities Shelly lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
6- AI chatbots
- Email chat
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
3- FAQs
- Product recommendations
- Cross-sell
Customization
6- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
Upsell and cross-sell
Customization
4- Cart upsell
- One-click add-ons
- Multi-currency
- Multi-language
Offers and recommendations
2- Product recommendations
- AI recommendations
Analytics
1- Conversion rates
FAQ
Shelly — frequently asked questions.
What is Shelly on Shopify?
How much does Shelly cost?
Is Shelly free?
When was Shelly launched?
Is Shelly Built for Shopify?
What are the best Shelly alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Shelly.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Shelly on the Shopify App Store ↗