OngoingAI

Serviceform usage & market intelligence

Pricing
Free plan available
FreeFree
Basic plan$99/month

14-day free trial

What does Serviceform do?

Add an AI Agent to your Shopify store for real-time support, guided shopping, and upsell and cross-sell recommendations.

  • AI Agent that follows customers across pages to keep conversations active
  • Upsell and cross sell products based on personalised recommendations
  • Lead capture built into every conversation to build your contact list
  • Customizable prompts and messages tailored to your store’s needs
  • Unified dashboard to manage chats, settings, and visitor insights

Features

ChatAI chatbotsLive chatSMSVoice supportSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarUpsell and cross-sellCart upsellCheckout upsellProduct page upsellAnnouncement barThank you page upsell
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#758 of 852
Review percentile
11th
Rating percentile
61th
On the App Store
0.6 yrs
Works with
Integrations listed for Serviceform
Shopify AdminActiveCampaignHubspotPipedriveSalesforceZapierZoho
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Frequently asked questions

Add an AI Agent to your Shopify store for real-time support, guided shopping, and upsell and cross-sell recommendations. It's a chat tool for ecommerce stores.