Serviceform

Shopify chat app by Serviceform·AI Agent that follows shoppers site-wide to answer questions instantly and generate more sales.

Snapshot

#684of 820 inChat

Serviceform is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatUpsell and cross-sell

Pricing

From $99/mo

freemium

Built for Shopify

No

Years live

0

launched Jan 23, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Serviceform sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#684

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Serviceform has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-28 → 2026-06-13works_with: Shopify Admin ActiveCampaign Hub… → ActiveCampaign Hubspot Pipedrive…shopify_lastmod: 2026-06-13 → 2026-06-16works_with: ActiveCampaign Hubspot Pipedrive… → Shopify Admin ActiveCampaign Hub…shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-17 → 2026-06-30

Shopify Lastmod · Jun 18

2026-06-16 → 2026-06-17

Works With · Jun 17

ActiveCampaign Hubspot Pipedrive… → Shopify Admin ActiveCampaign Hub…

PricingIdentity & listingCadence

Plans

Serviceform pricing tiers.

Free

Free

    Basic plan

    $99/month

      Capabilities

      What Serviceform can do.

      The 62 capabilities Serviceform lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Chat

      Real-time messaging

      13
      • AI chatbots
      • Live chat
      • SMS
      • Voice support
      • Social media
      • File upload
      • Multi-language
      • Real-time translation
      • Push notifications
      • Callback
      • Behavior tracking
      • Agent analytics
      • Customer insights

      Automated responses

      10
      • Cart recovery
      • Discounts
      • FAQs
      • Greetings
      • Product recommendations
      • Quick replies
      • Order updates
      • Cross-sell
      • Upsell
      • Surveys

      Customization

      10
      • Color and font
      • Emojis and stickers
      • Chat window
      • Business hours
      • Welcome messages
      • Chat buttons
      • Tagging
      • Chat assignment
      • Chat flows
      • Agent avatar

      Upsell and cross-sell

      Customization

      12
      • Cart upsell
      • Checkout upsell
      • Product page upsell
      • Announcement bar
      • Thank you page upsell
      • One-click add-ons
      • Cart drawer
      • Pop-ups
      • Drag-and-drop editor
      • Multi-currency
      • Multi-language
      • Custom rules

      Offers and recommendations

      13
      • Warranties
      • Shipping protection
      • Free gifts
      • Gift wrap
      • Free shipping
      • Product add-ons
      • Product recommendations
      • Frequently bought together
      • Bundles
      • Volume discounts
      • Tiered discounts
      • AI recommendations
      • Priority processing

      Analytics

      4
      • A/B testing
      • Click-through rates
      • Conversion rates
      • Optimization suggestions

      FAQ

      Serviceform — frequently asked questions.

      What is Serviceform on Shopify?
      Serviceform is a Shopify app in the Chat category. Serviceform provides real-time assistance for shoppers by answering questions, showing similar products and recommendations, driving upsell and cross sell revenue with specialised widgets and capturing leads throughout the store. The AI Agent stays with the customer as they move between pages, keeping context and reducing drop-offs. Merchants can customize prompts, manage conversations, and review insights from a single dashboard.
      How much does Serviceform cost?
      Serviceform offers a free plan and a single paid plan at $99/month. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
      Is Serviceform free?
      Yes — Serviceform offers a free plan alongside paid options. Paid plans start at $99/month for advanced features.
      When was Serviceform launched?
      Serviceform launched on January 23, 2026.
      Is Serviceform Built for Shopify?
      Serviceform does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Serviceform alternatives?
      Merchants commonly compare Serviceform with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      PageFly

      PageFly Landing Page Builder

      4.90★5,644

      Known for: customer-support

      Shopify

      Shopify Inbox

      4.70★5,443

      Known for: missing-features

      Kaching Bundles & Upsells

      Kaching Bundles App & Upsells

      5.00★4,655

      BOGOS

      BOGOS: Free Gift Bundle Upsell

      5.00★3,974

      Known for: ease-of-use

      Browse more inAll Chat apps All Upsell and cross-sell apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Serviceform.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Track Serviceform — free Start free

      Prefer the source? View Serviceform on the Shopify App Store ↗