OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
Basic plan
$99/month
14-day free trial
What does Serviceform do?

Add an AI Agent to your Shopify store for real-time support, guided shopping, and upsell and cross-sell recommendations.

  • AI Agent that follows customers across pages to keep conversations active
  • Upsell and cross sell products based on personalised recommendations
  • Lead capture built into every conversation to build your contact list
  • Customizable prompts and messages tailored to your store’s needs
  • Unified dashboard to manage chats, settings, and visitor insights

Features

ChatAI chatbotsLive chatSMSVoice supportSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarUpsell and cross-sellCart upsellCheckout upsellProduct page upsellAnnouncement barThank you page upsell
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #334▲3
  • Upsell and cross-sell
    #510▼6

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#754 of 889
Review percentile
15th
Rating percentile
61th
On the App Store
0.7 yrs
Works with
Integrations listed for Serviceform
Shopify AdminActiveCampaignHubspotPipedriveSalesforceZapierZoho
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Frequently asked questions

Add an AI Agent to your Shopify store for real-time support, guided shopping, and upsell and cross-sell recommendations. It's a chat tool for ecommerce stores.