Sendlane

Shopify email marketing app by Sendlane·Sendlane is the unified email, SMS, & forms platform for eCommerce marketing and automation.

Snapshot

4.50(14 reviews)#78of 378 inEmail marketing

Ongoing.AI tracks Sendlane daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.50

14 reviews

Pricing

From $600/mo

freemium

Built for Shopify

No

Years live

4

launched Jul 16, 2021

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

#15#15#15#14#145.003.752.501.250.00May 28May 29May 31Jun 1Jun 3Total reviewsRating (0–5)
Sendlane added 0 reviews over the last 28 days.

Catalog position

Where Sendlane sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#78

of 378 active apps

Review count percentile

80th

vs category siblings

Rating percentile

61th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What Sendlane has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-07 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

Shopify Lastmod · Jun 27

2026-06-22 → 2026-06-26

Shopify Lastmod · Jun 23

2026-06-16 → 2026-06-22

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.50(14 reviews)
  • 76%positive13
  • 6%neutral1
  • 18%negative3

Top themes

    What merchants praise

    Great customer support from Sendlane team. Always quick with responses and help. Thank you Sendlane and Magno, you are the best. -Erik, moonlight
    moonlight · 5 · 2025-10-22

    What merchants complain about

    We have been using this tool for 3 months, managing over 15 shops. Apart from the issue that pre-scheduled campaigns are not sent at the scheduled time and need to be manually dispatched, we were charged twice in the last month. Following the double billing, our account was unexpectedly archived without prior notice, and we received the message 'Your Sendlane account is no longer restorable as it is archived.
    Releeze · 1

    Plans

    Sendlane pricing tiers.

    Free Trial

    Free

    • 60 Day free trial
    • 100 Email limit
    • 24/7/365 Support
    • Unlimited Contacts

    Professional

    $600/month

    • Starts at 500,000 Email Sends
    • Unlimited Contacts
    • 24/7/365 Support
    • Assisted onboarding support

    Enterprise

    $1,550/month

    • Starts at 1,500,000 Email Sends
    • Unlimited Contacts
    • Dedicated CS
    • Personal Slack Channel
    • Full Migration
    • 24/7/365 Support

    Enterprise Plus

    $48,540/year

    • Starts at 7,000,000 Email Sends
    • Unlimited Contacts
    • Dedicated CS
    • Personal Slack Channel
    • Full Migration
    • 24/7/365 Support

    Capabilities

    What Sendlane can do.

    The 50 capabilities Sendlane lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Email marketing

    Campaign types

    20
    • Email campaigns
    • SMS campaigns
    • Newsletters
    • Pop-ups
    • Discounts
    • Upsell emails
    • Cross-sell emails
    • Cart emails
    • Checkout emails
    • Exit intent
    • Abandoned cart
    • Browse abandonment
    • Welcome emails
    • Follow-up emails
    • Price drop emails
    • Back-in-stock emails
    • Win-back emails
    • Product recommendations
    • Drip campaigns
    • Custom campaigns

    Managing campaigns

    14
    • Editor tool
    • Templates
    • Custom code
    • Custom fonts
    • SMS capture list
    • Triggers and rules
    • Automations
    • Targeting
    • Segmentation
    • Tagging
    • Tracking
    • Reporting
    • Analytics
    • A/B testing

    SMS marketing

    Managing campaigns

    7
    • A/B testing
    • Bulk messaging
    • Scheduled messages
    • Conversion metrics
    • ROI tracking
    • Segmentation
    • Custom segments

    Workflow automation

    9
    • Cart recovery
    • Birthday messages
    • Discount codes
    • Order confirmations
    • Product recommendations
    • Order tracking
    • Subscription renewals
    • Welcome messages
    • Win-back campaigns

    FAQ

    Sendlane — frequently asked questions.

    What is Sendlane on Shopify?
    Sendlane, officially listed on the Shopify App Store as Sendlane: Unified Email & SMS, is a Shopify app in the Email marketing category. Sendlane’s unified email, SMS, & forms solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot. It averages 4.50 out of 5 across 14 merchant reviews on the Shopify App Store.
    How much does Sendlane cost?
    Sendlane offers a free plan and 3 paid plans starting at $600/month and going up to $48540/month. The free plan includes 60 Day free trial, 100 Email limit, 24/7/365 Support, and Unlimited Contacts. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Sendlane free?
    Yes — Sendlane offers a free plan alongside paid options. The free plan includes 60 Day free trial, 100 Email limit, and 24/7/365 Support. Paid plans start at $600/month for advanced features.
    When was Sendlane launched?
    Sendlane launched on July 16, 2021 — over 4 years on the Shopify App Store. In that time it has gathered 14 merchant reviews.
    Is Sendlane Built for Shopify?
    Sendlane does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Sendlane alternatives?
    Merchants commonly compare Sendlane with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Sendlane.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Sendlane on the Shopify App Store ↗