OngoingAI

Sendcloud usage & market intelligence

Shopify rating

4.6 ★

503 reviews

What merchants actually report
4.46average· 485 reviews analyzed· 476 with written feedback
76% 5★11% ≤3★

24% of attributable reviewers are Netherlands merchants. 52% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 2% of critical ones.

Recent reviewers rate Sendcloud 4.54, above its 4.46 lifetime average.

Rating · last 90d

4.54

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

2%

On 3★ and below

Long-term reviewers

52%

Using 1yr+ at review

Top merchant markets

Netherlands 24%France 22%Belgium 15%Spain 14%Germany 10%

Tenure when reviewed

under a day 0%days 4%months 44%a year or more 52%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • Use our pre-negotiated shipping rates
  • • Service points in your checkout
  • • Limited tracking emails for 2 languages
Lite$33/month

14-day free trial · or $315/year and save 20%

  • • Ship with your own carrier contract
  • • Schedule pick-ups with carriers
  • • Full suite of tracking emails
Growth$99/month

14-day free trial · or $950/year and save 20%

  • • Full branded tracking page
  • • Tracking via SMS
  • • Pack & Go picking solution
  • • Phone, email & live chat support
Premium$195/month

14-day free trial · or $1,865/year and save 20%

  • • Return portal
  • • Unlimited shipping & return rules
  • • Dedicated Customer Success Manager
  • • Remove Sendcloud watermark
What does Sendcloud do?

Sync your Shopify store to Sendcloud in <5 minutes to streamline your shipping labels, tracking and returns in one convenient shipping automation platform.

  • Easy setup: connect your store in seconds, no code needed.
  • Ship via 170+ carriers like DHL, UPS & more using Sendcloud rates or your own.
  • Customize delivery: offer home, pickup point, same-day or next-day options.
  • Print labels, sync orders & manage returns in one platform.
  • Branded tracking emails, WhatsApp, SMS, and return portal.

Features

ShippingLabel creationBulk printingPacking slipsCustoms documentsReturn labelsPackagingBarcode scanningPick listsShipping insuranceShipping rulesDelivery dateOrder syncMulti-languageCarrier selectionShipping ratesReal-time trackingBranded tracking pageEmail notificationsOrder updatesShipping analyticsCarrier-basedDistance-basedWeight-basedZIP/post codeMulti-zoneCustom notificationsTracking pagesCustom rules
Review history
Daily review count on the Shopify App Store
503+26 · 27d~1.0/day· Rating steady at 4.6★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping rates#3 on Aug 15 → #3 on Sep 6 · 23 observed days#3
  • Shipping#7 on Aug 14 → #7 on Sep 6 · 24 observed days#7

Tracked daily · last 24 days · as of 2026-09-06

Catalog position
Within Shipping on the App Store
Rank by reviews
#8 of 864
Review percentile
99th
Rating percentile
76th
On the App Store
11.1 yrs
Works with
Integrations listed for Sendcloud | Shipping Platform
CheckoutCustomer accountsDHLDPDEvriPostNLRoyal MailUPS
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Frequently asked questions

Sync your Shopify store to Sendcloud in <5 minutes to streamline your shipping labels, tracking and returns in one convenient shipping automation platform. It's a shipping tool for ecommerce stores.