DHL Express (Official)

Shopify shipping app by DHL Express·Ship orders internationally with DHL Express and manage all shipments from a single place.

Snapshot

2.40(18 reviews)#130of 901 inShipping

Ongoing.AI tracks DHL Express (Official) daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesShippingShipping rates

Rating

2.40

18 reviews

Pricing

Free

free

Built for Shopify

No

Years live

6

launched Jun 2, 2020

Last updated

Jul 1, 2026

Shopify listing

Catalog position

Where DHL Express (Official) sits in the App Store.

Rank and percentile inside the Shipping category — the competitive shape of the niche around this app.

Rank in Shipping

#130

of 901 active apps

Review count percentile

86th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

6

since 2020

Listing change cadence

What DHL Express (Official) has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

2.40(18 reviews)
  • 64%positive14
  • 5%neutral1
  • 32%negative7

Popular mentions

  • technical issues
  • customer support
  • ease of use
  • onboarding
  • performance
  • shipping
  • bug or issue

Top themes

  1. technical issues2
  2. customer support2
  3. ease of use1
  4. onboarding1
  5. performance1
  6. shipping1
  7. bug or issue1

What merchants praise

“Simply amazing!! Wow Joe was very very helpful, patient and quick. All issues were resolved so efficiently I'm super grateful”
Her Essence Experience · 5★

What merchants complain about

“Unfortunately, my experience is still below expectations. While some efforts were made after I raised concerns, the service continues to face technical issues, delays, and operational problems that have affected my business. I truly hope to see more reliable improvements and better consistency moving forward.”
Rasha Pasha · 1★

Capabilities

What DHL Express (Official) can do.

The 35 capabilities DHL Express (Official) lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Shipping

Labels and packaging

15
  • Label creation
  • Label customization
  • Bulk printing
  • Address validation
  • Packing slips
  • Customs documents
  • Return labels
  • Packaging
  • Barcode scanning
  • Pick lists
  • Shipping rules
  • Delivery date
  • Order sync
  • Carrier selection
  • Shipping rates

Managing shipments

5
  • Order sync
  • Branded tracking page
  • Email notifications
  • Order updates
  • Shipping analytics

Shipping rates

Rate calculation

8
  • Dimension-based
  • Distance-based
  • Product-based
  • Quantity-based
  • Weight-based
  • ZIP/post code
  • Multi-zone
  • Multi-origin

Customization

7
  • Custom notifications
  • Tracking pages
  • Delivery date
  • Address validation
  • Hide rates
  • Multi-language
  • Custom rules

FAQ

DHL Express (Official) — frequently asked questions.

What is DHL Express (Official) on Shopify?
DHL Express (Official) is a Shopify app in the Shipping category. The official DHL Express Commerce App helps you expand globally by simplifying and automating international shipping. Improve customer experience by displaying live shipping rates at checkout. Save time with batch printing of labels and advanced shipping workflows. It averages 2.40 out of 5 across 18 merchant reviews on the Shopify App Store.
How much does DHL Express (Official) cost?
DHL Express (Official) is free to install and use on Shopify — there are no paid plans on this app.
Is DHL Express (Official) free?
Yes — DHL Express (Official) is free to install and use on Shopify. There are no paid plans.
When was DHL Express (Official) launched?
DHL Express (Official) launched on June 2, 2020 — over 6 years on the Shopify App Store. In that time it has gathered 18 merchant reviews.
Is DHL Express (Official) Built for Shopify?
DHL Express (Official) does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best DHL Express (Official) alternatives?
Merchants commonly compare DHL Express (Official) with 17TRACK Order Tracking, ParcelWILL Order Tracking, Zapiet, and Track123 Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

17TRACK

17TRACK Order Tracking

4.90★3,573

Known for: pricing

CWILL

ParcelWILL Order Tracking

5.00★2,564

Zapiet

Zapiet ‑ Pickup + Delivery

4.90★1,788

Known for: misleading-marketing

Track123

Track123 Order Tracking

4.90★1,469

Known for: tracking-accuracy

Browse more inAll Shipping apps All Shipping rates apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running DHL Express (Official).

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on DHL Express (Official)

Prefer the source? View DHL Express (Official) on the Shopify App Store ↗