Order editing · refreshed Jun 12, 2026

SelfServe for Shopify

by Grumspot Ltd. · Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.

22 reviews, 5.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

Rating

5.00

22 reviews

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

1

launched Dec 12, 2024

Last updated

Jun 9, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+3

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#22#21#21#20#195.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
SelfServe added 3 reviews over the last 28 days.

Category rank over time

Where SelfServe sits day-by-day in Order editing.

Position across the Order editing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

#15#16#17#17#18May 28May 31Jun 4Jun 8Jun 12Rank · Order editing
Best position observed: #15. SelfServe climbed 1 positions over the window.

Catalog position

Where SelfServe sits in the App Store.

Rank and percentile inside the Order editing category — the competitive shape of the niche around this app.

Rank in Order editing

#18

of 121 active apps

Review count percentile

86th

vs category siblings

Rating percentile

63th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What SelfServe has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to SelfServe: Order Edits+Upsellstagline: set to Let customers edit orders themse…description: set to Every "Can I swap my size?" emai…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+3 more)primary_price_value: set to 19categories: set to Order editing (+1 more)launched_at: set to Dec 12, 2024works_with: set to Checkout (+1 more)shopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-02shopify_lastmod: 2026-06-02 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-09May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 10

2026-06-06 → 2026-06-09

Shopify Lastmod · Jun 7

2026-06-05 → 2026-06-06

Shopify Lastmod · Jun 6

2026-06-03 → 2026-06-05

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 22
  • Neutral0% · 0
  • Negative0% · 0
SelfServe is a well built product by a team that understands the problems around order editing. All scenarios are covered and the features are presented in a clean interface. Support was amazing from intro to onboarding. Team was very understanding and helped us figure out issues on our end to make everything work. Integrations are well built. Overall, a five star experience.
Elizabeth Scarlett · 5★ · 2026-06-03

Top themes

    Plans

    SelfServe pricing tiers.

    Free

    Free

    • Up to 25 monthly orders
    • Up to $125 generated upsell revenue
    • Address validation
    • One-click post-purchase upsells
    • Checkout Upsells
    • Thank You and Order Status Pages Upsells
    • 24/7 Slack Support, no AI!

    Up to 200 orders/m

    $19.99/month

    • Up to 200 monthly orders
    • Up to $1000 generated upsell revenue
    • Address validation
    • One-click post-purchase upsells
    • Checkout Upsells
    • Thank You and Order Status Pages Upsells
    • 24/7 Slack Support, no AI!
    • If a feature is missing - we build it!

    200-500 orders/m

    $29/month

    • 200 - 500 monthly orders
    • $1000 - $2500 generated upsell revenue
    • Address validation
    • One-click post-purchase upsells
    • Checkout Upsells
    • Thank You and Order Status Pages Upsells
    • 24/7 Slack Support, no AI!
    • If a feature is missing - we build it!

    500-1000 orders/m

    $49/month

    • 500 - 1000 monthly orders
    • $2500 - $5000 generated upsell revenue
    • Address validation
    • One-click post-purchase upsells
    • Checkout Upsells
    • Thank You and Order Status Pages Upsells
    • 24/7 Slack Support, no AI!
    • If a feature is missing - we build it!

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running SelfServe.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View SelfServe on the Shopify App Store ↗