OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
333 reviews
What merchants actually report
4.97average· 305 reviews analyzed· 296 with written feedback
99% 5★1% ≤3★

38% of attributable reviewers are United States merchants. 4% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.97 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
4%
Using 1yr+ at review
Top merchant markets
United States 38%Australia 34%United Kingdom 18%New Zealand 3%Canada 2%
Tenure when reviewed
under a day 3%days 22%months 70%a year or more 4%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
100-2,500 orders
$99/month
7-day free trial
  • • Access to every feature
  • • One Click Upsell (replace $100/mo apps)
  • • + Unlimited Order Editing Self-service
  • • + Address Validation (replaces apps)
  • • + Checkout Upsell (replace $100/mo apps)
2,500-5,000 orders
$199/month
14-day free trial
  • • Access to every feature
  • • One Click Upsell (replace $150/mo apps)
  • • + Unlimited Order Editing Self-service
  • • + Address Validation (replaces apps)
  • • Access to every integration
5000-10,000 orders
$399/month
14-day free trial
  • • Access to every feature
  • • One Click Upsell (replace $400/mo apps)
  • • + Unlimited Order Editing Self-service
  • • + Address Validation (replaces apps)
  • • Access to every integration
10-20,000 orders
$599/month
14-day free trial
  • • Access to every feature
  • • One Click Upsell (replace $400/mo apps)
  • • + Unlimited Order Editing Self-service
  • • + Address Validation (replaces apps)
  • • Access to every integration
What does OrderEditing.com do?

Used by Aviator Nation and Oh Polly. Let customers edit their order without contacting support and upsell product recommendations as it happens.

  • Self-service address, product, shipping method, discount code, and order cancel
  • Automatically flag bad addresses and offer smart suggestions post-purchase
  • Create post purchase one-click upsells and personalize the recommendations
  • Customers edits update the original order number for a seamless experience
  • 100+ integrations with fulfilment, shipping, fraud, and subscription apps

Features

Order editingCancellationsMergingRefundsReturnsAddressLine itemsShipping feesCustom attributesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingFilteringImport and exportAnalyticsUpsell and cross-sellCheckout upsellProduct page upsellThank you page upsellOne-click add-onsMulti-currencyMulti-languageWarrantiesShipping protectionFree giftsGift wrapFree shippingProduct add-onsProduct recommendationsFrequently bought togetherBundlesQuantity breaksVolume discountsTiered discountsAI recommendationsSubscription upgradePriority processing
Review history
Daily review count on the Shopify App Store
333+34 · 30d~1.1/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #1▲1
  • Upsell and cross-sell
    #26▲5

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Order editing on the App Store
Rank by reviews
#1 of 143
Review percentile
100th
Rating percentile
100th
On the App Store
3.4 yrs
Works with
Integrations listed for OrderEditing.com
CheckoutCustomer accountsShopify FlowShopify AdminBrightpearlCeligoFulfil.ioMicrosoft Dynamics 365NetSuiteShipstation
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The App Store's own "more apps like this" for OrderEditing.com
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Frequently asked questions

Used by Aviator Nation and Oh Polly. Let customers edit their order without contacting support and upsell product recommendations as it happens. It's a order editing tool for ecommerce stores.