OngoingAI

AE usage & market intelligence

Shopify rating

5.0 ★

259 reviews

What merchants actually report
5.00average· 251 reviews analyzed· 188 with written feedback
100% 5★0% ≤3★

73% of attributable reviewers are United States merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 73%Australia 6%Canada 5%United Kingdom 4%Germany 2%

Tenure when reviewed

under a day 81%days 8%months 11%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
0-1200 orders$39/month

14-day free trial · or $374.40/year and save 20%

  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
1201-5000 orders$99/month

14-day free trial · or $950.40/year and save 20%

  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
5001-10000 orders$179/month

14-day free trial · or $1,718.40/year and save 20%

  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
10001-20000 orders$249/month

14-day free trial · or $2,390.40/year and save 20%

  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
What does AE do?

Order editing by Shopify Platinum Partner. Draft orders, Google address validation, one-click upsells, restocking fees & Shopify Flow. 5.0 from 210+ reviews.

  • Edit order: Edit address, items, variants, quantity, shipping, swap/add products
  • Google address validation, auto tax, shipping & discount recalculation on edits
  • Cancel, return or exchange: retention, restocking fees, store credit & refunds
  • Post-purchase upsell & cross-sell on order status page, thank-you page & emails
  • Editing windows, Shopify Flow, 3PL/ERP/OMS integration, support tickets & alerts

Features

Order editingCancellationsSplittingRe-ordersRefundsReturnsDraft ordersAddressLine itemsPricesShipping feesCustom attributesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingFilteringImport and exportAnalyticsUpsell and cross-sellCheckout upsellAnnouncement barProgress barThank you page upsellOne-click add-onsCustom CSSCustom HTMLDrag-and-drop editorMulti-currencyMulti-languageFree giftsFree shippingProduct add-onsProduct recommendationsFrequently bought togetherBundlesVolume discountsTiered discounts
Review history
Daily review count on the Shopify App Store
259+9 · 26d~0.3/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing#4 on Aug 15 → #3 on Sep 5 · 22 observed days#3▲1
  • Upsell and cross-sell#51 on Aug 15 → #30 on Sep 5 · 22 observed days#30▲21

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Order editing on the App Store
Rank by reviews
#2 of 131
Review percentile
99th
Rating percentile
100th
On the App Store
1.7 yrs
Works with
Integrations listed for AE: Order Editing & Upsell
CheckoutCustomer accountsShopify FlowShopify AdminBrightpearlCartRoverCustomer AccountsFlowKlaviyoShipStation
Apps similar to AE
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Frequently asked questions

Order editing by Shopify Platinum Partner. Draft orders, Google address validation, one-click upsells, restocking fees & Shopify Flow. 5.0 from 210+ reviews. It's a order editing tool for ecommerce stores.