OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
259 reviews
What merchants actually report
5.00average· 251 reviews analyzed· 188 with written feedback
100% 5★0% ≤3★

73% of attributable reviewers are United States merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 73%Australia 6%Canada 5%United Kingdom 4%Germany 2%
Tenure when reviewed
under a day 81%days 8%months 11%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter
$39/month
14-day free trial · or $374.40/year and save 20%
  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
Growth
$99/month
14-day free trial · or $950.40/year and save 20%
  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
Pro
$179/month
14-day free trial · or $1,718.40/year and save 20%
  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
Scale
$249/month
14-day free trial · or $2,390.40/year and save 20%
  • • Access to every feature
  • • Unlimited order edits
  • • Edit shipping address
  • • Discount recalculation
  • • One Click Upsell
What does AE do?

Order editing by Shopify Platinum Partner. Draft orders, Google address validation, one-click upsells, restocking fees & Shopify Flow. 5.0 from 210+ reviews.

  • Edit order: Edit address, items, variants, quantity, shipping, swap/add products
  • Google address validation, auto tax, shipping & discount recalculation on edits
  • Cancel, return or exchange: retention, restocking fees, store credit & refunds
  • Post-purchase upsell & cross-sell on order status page, thank-you page & emails
  • Editing windows, Shopify Flow, 3PL/ERP/OMS integration, support tickets & alerts

Features

Order editingCancellationsSplittingRe-ordersRefundsReturnsDraft ordersAddressLine itemsPricesShipping feesCustom attributesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingFilteringImport and exportAnalyticsUpsell and cross-sellCheckout upsellAnnouncement barProgress barThank you page upsellOne-click add-onsCustom CSSCustom HTMLDrag-and-drop editorMulti-currencyMulti-languageFree giftsFree shippingProduct add-onsProduct recommendationsFrequently bought togetherBundlesVolume discountsTiered discounts
Review history
Daily review count on the Shopify App Store
259+9 · 30d~0.3/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #3
  • Upsell and cross-sell
    #52▼17

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Order editing on the App Store
Rank by reviews
#2 of 143
Review percentile
99th
Rating percentile
100th
On the App Store
1.7 yrs
Works with
Integrations listed for AE: Order Editing & Upsell
CheckoutCustomer accountsShopify FlowShopify AdminBrightpearlCartRoverCustomer AccountsFlowKlaviyoShipStation
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Frequently asked questions

Order editing by Shopify Platinum Partner. Draft orders, Google address validation, one-click upsells, restocking fees & Shopify Flow. 5.0 from 210+ reviews. It's a order editing tool for ecommerce stores.