OngoingAI

CP usage & market intelligence

Shopify rating

5.0 ★

66 reviews

What merchants actually report
5.00average· 61 reviews analyzed· 58 with written feedback
100% 5★0% ≤3★

84% of attributable reviewers are India merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 16% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

16%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

2%

Using 1yr+ at review

Top merchant markets

India 84%United States 10%Canada 3%Hungary 2%Cyprus 2%

Tenure when reviewed

days 43%months 56%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
0-500 orders/moFree to install
  • • Access to all features.
  • • - Order editing (Self service)
  • • - Post-purchase Upsells
  • • - Address Validation (powered by Google)
  • • - Add/replace Items + Apply Discount
500-5000 orders/mo$49/month

14-day free trial

  • • Access to all features.
  • • - Unlimited Order editing (Self service)
  • • - Unlimited Post Purchase Upsells
  • • - Address Validation (powered by Google)
  • • - Add/replace Items + Apply Discount
5k-15k orders/mo$129/month

14-day free trial

  • • Access to all features.
  • • - Unlimited Order editing (Self service)
  • • - Unlimited Post Purchase Upsells
  • • - Address Validation (powered by Google)
  • • - Add/replace Items + Apply Discount
15k+ orders$199/month

14-day free trial

  • • Access to all features.
  • • - Unlimited Order editing (Self service)
  • • - Unlimited Post Purchase Upsells
  • • - Address Validation (powered by Google)
  • • - Add/replace Items + Apply Discount
What does CP do?

Enhance your Shopify store with ClickPost's Order Edits & Upsells. Automate order changes, increase upsells, and improve customer satisfaction seamlessly.

  • Reduce support cost - Customers fix addresses, apply discounts, change variants
  • Increase AOV with smart upsells on Thank you, Order status & Post-Purchase page
  • Avoid failed deliveries by flagging bad shipping addresses (via Google Maps)
  • Be compliant with EU Withdrawals. Allow order cancellations & automated refunds
  • Connect with 80+ WMS/3PLs, with support for 25+ languages.

Features

Order editingCancellationsMergingRe-ordersRefundsReturnsAddressLine itemsShipping feesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingAnalyticsUpsell and cross-sellThank you page upsellOne-click add-onsCustom CSSCustom HTMLMulti-currencyMulti-languageFree giftsFree shippingProduct add-onsProduct recommendationsFrequently bought togetherAI recommendationsClick-through ratesConversion ratesFunnel performance
Review history
Daily review count on the Shopify App Store
66+19 · 26d~0.7/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing#7 on Aug 15 → #6 on Sep 5 · 22 observed days#6▲1
  • Upsell and cross-sell#66 on Aug 15 → #53 on Sep 5 · 22 observed days#53▲13

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Order editing on the App Store
Rank by reviews
#8 of 131
Review percentile
95th
Rating percentile
100th
On the App Store
1.6 yrs
Works with
Integrations listed for CP: Order Editing & Upsells
CheckoutCustomer accountsShopify FlowShopify AdminEasycomJudge.meKlaviyoShipping and Fulfilment AppsThird Party Logistics (3PL)Unicommerce
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Frequently asked questions

Enhance your Shopify store with ClickPost's Order Edits & Upsells. Automate order changes, increase upsells, and improve customer satisfaction seamlessly. It's a order editing tool for ecommerce stores.