SB Live Chat Button
Shopify chat app by SetuBridge·Turn chats into sales with a whatsapp live chat widget to supercharge your store instantly!
Snapshot
Ongoing.AI tracks SB Live Chat Button daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.80
6 reviews
Pricing
Free
free
Built for Shopify
No
Years live
6
launched Dec 19, 2019
Last updated
Jun 30, 2026
Shopify listing
Catalog position
Where SB Live Chat Button sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#156
of 820 active apps
Review count percentile
81th
vs category siblings
Rating percentile
64th
vs category siblings
Years on App Store
6
since 2019
Listing change cadence
What SB Live Chat Button has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-21 → 2026-06-30
Shopify Lastmod · Jun 22
2026-06-20 → 2026-06-21
Shopify Lastmod · Jun 21
2026-06-16 → 2026-06-20
Reviews
What merchants are saying
- 94%positive15
- 0%neutral0
- 6%negative1
Top themes
What merchants praise
“Does it not work perfect with your custom template? Ask support. They might fix it for you if you ask nicely. In my case the depth of the button had to be changed so it wouldn’t get in front of shop notifications”
What merchants complain about
“We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.”
Capabilities
What SB Live Chat Button can do.
The 30 capabilities SB Live Chat Button lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
4- AI chatbots
- Live chat
- Multi-language
- Real-time translation
Automated responses
5- Cart recovery
- Greetings
- Quick replies
- Order updates
- Cross-sell
Customization
4- Color and font
- Welcome messages
- Chat buttons
- Chat flows
Badges and icons
Icon types
2- Custom
- Social media
Customization
4- Backgrounds
- Colors
- Custom text
- Styling
Icon position
11- Manual position
- Auto-position
- Custom pages
- Cart page
- Checkout page
- Collection pages
- Footer
- Homepage
- Landing pages
- Product pages
- Search page
FAQ
SB Live Chat Button — frequently asked questions.
What is SB Live Chat Button on Shopify?
How much does SB Live Chat Button cost?
Is SB Live Chat Button free?
When was SB Live Chat Button launched?
Is SB Live Chat Button Built for Shopify?
What are the best SB Live Chat Button alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running SB Live Chat Button.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View SB Live Chat Button on the Shopify App Store ↗