OngoingAI

Musbu usage & market intelligence

Shopify rating

4.7 ★

230 reviews

What merchants actually report
4.79average· 219 reviews analyzed· 154 with written feedback
86% 5★4% ≤3★

18% of attributable reviewers are India merchants. 1% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 25% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

1%

Developer response rate

Replies to critical

25%

On 3★ and below

Long-term reviewers

1%

Using 1yr+ at review

Top merchant markets

India 18%Pakistan 8%Colombia 6%United Kingdom 6%Spain 6%

Tenure when reviewed

under a day 74%days 9%months 15%a year or more 1%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does Musbu do?

Improve customer support, drive sales, and enhance relationships with Musbu Social Chat Button. customize chat button, and set custom messages.

  • You can customize the look and feel of the chat button to match your store.
  • The app is easy to install and configure, with no coding required.
  • Responsive chat widget that works seamlessly on all devices.
  • You can set custom prefilled messages for your customers.

Features

ChatLive chatEmail chatSocial mediaCustomer insightsColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsAgent avatarBadges and iconsAnimationsBackgroundsBordersColorsCustom textStylingMobile responsiveCustom pagesCart pageCollection pagesHomepageLanding pagesProduct pagesSearch page
Review history
Daily review count on the Shopify App Store
230+11 · 26d~0.4/day· Rating 4.8★ → 4.7★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Badges and icons#35 on Aug 15 → #45 on Sep 5 · 22 observed days#45▼10
  • Chat#69 on Aug 15 → #84 on Sep 5 · 22 observed days#84▼15

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#13 of 852
Review percentile
99th
Rating percentile
69th
On the App Store
3.3 yrs
Works with
Integrations listed for Musbu ‑ WhatsApp Chat Button
Shopify AdminChatEmailFacebook MessengerMessengerTelegramWhatsApp
Apps similar to Musbu
The App Store's own "more apps like this" for Musbu
Chaty Chat Buttons & WhatsApp
4.9(300)

Free plan available

Reco : WhatsApp & AI Chatbot
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FAST Whatsapp: Chat & Leads
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Frequently asked questions

Improve customer support, drive sales, and enhance relationships with Musbu Social Chat Button. customize chat button, and set custom messages. It's a chat tool for ecommerce stores.