Musbu ‑ WhatsApp Chat Button

Shopify chat app by Codexade·Musbu Chat Button app is designed to help customer engagement and increase conversions by support

Snapshot

4.70(232 reviews)#23of 813 inChat

Ongoing.AI tracks Musbu ‑ WhatsApp Chat Button daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatBadges and icons

Rating

4.70

232 reviews

Pricing

From $6/mo

free_trial

Built for Shopify

No

Years live

3

launched May 3, 2023

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

-0.10

2322312312302295.003.752.501.250.00May 28Jun 4Jun 12Jun 19Jun 27Total reviewsRating (0–5)
Musbu ‑ WhatsApp Chat Button added 0 reviews over the last 28 days, rating moved -0.10.

Category rank over time

Where Musbu ‑ WhatsApp Chat Button sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#50#56#63#69#75May 28May 31Jun 4Jun 7Jun 11Musbu ‑ WhatsApp Chat Button · #73WhatZi · #72Ezychat · #74
Best position observed: #51. Musbu ‑ WhatsApp Chat Button slipped 22 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Musbu ‑ WhatsApp Chat Button sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#23

of 813 active apps

Review count percentile

97th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What Musbu ‑ WhatsApp Chat Button has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28built_for_shopify: yes → noshopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Built For Shopify · Jun 29

yes → no

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(232 reviews)
  • 95%positive268
  • 2%neutral5
  • 3%negative8

Popular mentions

  • customer support

Top themes

  1. customer support1

What merchants praise

“I have just tried this. It did add a WhatsApp button instantly. Works great. Thanks to Dinesh for guiding me with the activation.”
Healthy Starts · 5★

What merchants complain about

“Not working. There are no instructions or guidance. I installed and enabled the app under App Embeds, but have no clue what to do afterwards. There's no customization section visible, just a view of permissions. Manage App is blank”
Breethe Activewear · 2★ · 2025-03-30

Plans

Musbu ‑ WhatsApp Chat Button pricing tiers.

Starter

$6.99/month

  • Unlimited chat channels & Visitors
  • Multiple Layouts
  • Chat widget customization
  • Chat icon position
  • Add multiple agents
  • Page targeting for the chat icon
  • Visitor tracking analytics
  • More customization features

Capabilities

What Musbu can do.

The 24 capabilities Musbu lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

4
  • Live chat
  • Email chat
  • Social media
  • Customer insights

Customization

6
  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Agent avatar

Badges and icons

Customization

7
  • Animations
  • Backgrounds
  • Borders
  • Colors
  • Custom text
  • Styling
  • Mobile responsive

Icon position

7
  • Custom pages
  • Cart page
  • Collection pages
  • Homepage
  • Landing pages
  • Product pages
  • Search page

FAQ

Musbu — frequently asked questions.

What is Musbu on Shopify?
Musbu, officially listed on the Shopify App Store as Musbu ‑ WhatsApp Chat Button, is a Shopify app in the Chat category. Musbu WhatsAp Chat makes it easy for customers to reach your store instantly through a responsive chat button and customizable prefilled messages. Provide fast, convenient support, improve customer satisfaction, and boost sales. With a single, easy-to-use widget, shoppers can contact you via popular messaging apps like WeChat, Messenger, Telegram, and more. Enhance your store’s engagement and build stronger relationships with every customer. It averages 4.70 out of 5 across 232 merchant reviews on the Shopify App Store.
How much does Musbu cost?
Musbu has a single paid plan at $6/month on the Shopify App Store.
Is Musbu free?
No, Musbu is a paid Shopify app. Plans start at $6/month on the Shopify App Store.
When was Musbu launched?
Musbu launched on May 3, 2023 — over 3 years on the Shopify App Store. In that time it has gathered 232 merchant reviews.
Is Musbu Built for Shopify?
Musbu does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Musbu alternatives?
Merchants commonly compare Musbu with Shopify Inbox, Chatty AI Chatbot & Live Chat, DECO Product Labels & Badges, and Avada Boost Sales Trust Badges. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Musbu?
3% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: bug

PieLab

DECO Product Labels & Badges

5.00★1,490

Known for: bug

AOV.ai Store Design

Avada Boost Sales Trust Badges

5.00★1,478
Browse more inAll Chat apps All Badges and icons apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Musbu ‑ WhatsApp Chat Button.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on Musbu ‑ WhatsApp Chat Button

Prefer the source? View Musbu ‑ WhatsApp Chat Button on the Shopify App Store ↗