SC

Shopify chat app by Samy Ecommerce·AI Chatbot, Live Chat, Customer Support Automation, Product Recommendations, Order Tracking Chatbot.

Snapshot

#688of 820 inChat

SC is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $19/mo

paid

Built for Shopify

No

Years live

0

launched Jan 9, 2026

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2.001.501.000.500.005.003.752.501.250.00May 29Jun 7Jun 16Jun 25Jul 4Total reviewsRating (0–5)
2 daily snapshots in our index.

Catalog position

Where SC sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#688

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What SC has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “I’ve tried so many apps, but Samy Chat is the real deal. The AI chatbot actually understands my products and orders thanks to vector search. It even automatically marks what type of query each conversation is, which is super helpful. Naveen from support was really patient and guided me through setup. This chatbot genuinely makes my life easier!”
    House Of R Store · 5★ · 2026-01-17

    Plans

    SC pricing tiers.

    Basic Plan

    $19.99/month

    • AI-Powered Customer Chat
    • Up to 100 Products Indexed
    • Up to 10 Collections
    • Up to 10 Documents
    • 300 Conversations per month
    • 1M AI Tokens per month
    • Email Support

    Professional

    $49.99/month

    • AI-Powered Customer Chat
    • Up to 500 Products Indexed
    • Up to 50 Collections
    • Up to 50 Documents
    • 1K Conversations per month
    • 5M AI Tokens per month
    • Priority Google meet or Call Support

    Enterprise

    $199/month

    • AI-Powered Customer Chat
    • Up to Unlimited Products Indexed
    • Up to Unlimited Collections
    • Up to 100 Documents
    • Unlimited Conversations per month
    • 10M AI Tokens per month
    • Custom AI Assistant Training
    • Priority Google meet or Call Support

    Capabilities

    What AI Chatbot + Live Chat can do.

    The 17 capabilities AI Chatbot + Live Chat lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    4
    • AI chatbots
    • Live chat
    • Agent analytics
    • Customer insights

    Automated responses

    5
    • FAQs
    • Product recommendations
    • Quick replies
    • Cross-sell
    • Upsell

    Customization

    8
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Agent avatar

    FAQ

    AI Chatbot + Live Chat — frequently asked questions.

    What is AI Chatbot + Live Chat on Shopify?
    AI Chatbot + Live Chat, officially listed on the Shopify App Store as SC : AI Chatbot + Live Chat, is a Shopify app in the Chat category. Samy Chat is a smart AI chatbot with live chat designed for online stores. It offers 24/7 customer support through natural, human-like conversations. Powered by Gemini AI and vector search, the AI chatbot understands products, orders, and questions accurately. Samy Chat handles product inquiries, personalized recommendations, order tracking, and automated replies—helping merchants deliver fast, friendly support while saving time.
    How much does AI Chatbot + Live Chat cost?
    AI Chatbot + Live Chat has 3 paid plans on the Shopify App Store, starting at $19/month and going up to $199/month.
    Is AI Chatbot + Live Chat free?
    No, AI Chatbot + Live Chat is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
    When was AI Chatbot + Live Chat launched?
    AI Chatbot + Live Chat launched on January 9, 2026.
    Is AI Chatbot + Live Chat Built for Shopify?
    AI Chatbot + Live Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best AI Chatbot + Live Chat alternatives?
    Merchants commonly compare AI Chatbot + Live Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running SC.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track SC — free Start free

    Prefer the source? View SC on the Shopify App Store ↗