Chat · refreshed Jun 12, 2026
SaleSmartly：Omnichannel chat for Shopify
by SaleSmartly · Aggregate your omnichannel chat sessions with one interface that lets you quickly serve your custome
18 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
18 reviews
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
4
launched Apr 13, 2022
Last updated
Jun 11, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where SaleSmartly：Omnichannel chat sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where SaleSmartly：Omnichannel chat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#94
of 770 active apps
Review count percentile
88th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What SaleSmartly：Omnichannel chat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 12
2026-06-10 → 2026-06-11
Shopify Lastmod · Jun 11
2026-06-09 → 2026-06-10
Shopify Lastmod · Jun 10
2026-06-07 → 2026-06-09
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive96% · 22
- Neutral0% · 0
- Negative4% · 1
“目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站，还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口，和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升！算不上完美，但需求开发响应迅速。这个最难能可贵~~ 非常值得使用！！”
Top themes
Plans
SaleSmartly：Omnichannel chat pricing tiers.
Free Plan
Free
Pro Plan
$9/month
- More members (expandable)
- 10 social media accounts (expandable)
- 1 device (expandable)
- Unlimited session credit
- Unlimited automation triggers
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running SaleSmartly：Omnichannel chat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View SaleSmartly：Omnichannel chat on the Shopify App Store ↗