Rozio AI

Shopify chat app by Salonen LLC·AI chatbot for live chat, voice, and email support. Answer questions and guide shoppers to checkout.

Snapshot

5.00(1 reviews)#367of 820 inChat

Ongoing.AI tracks Rozio AI daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

2

launched Mar 27, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Rozio AI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#367

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Rozio AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-09 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 2

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-24 → 2026-06-28

Shopify Lastmod · Jun 25

2026-06-21 → 2026-06-24

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive2
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Great APP!!! Rozio is easy to train and is fairly intuitive even if no custom knowledge has been given to it. Great support and dev teams! I highly recommend it!”
    Hemp Gem · 5★ · 2025-09-17

    Plans

    Rozio AI pricing tiers.

    Starter

    Free

    • 100 replies/month
    • Full access to all Rozio features
    • Chat, voice, and email support
    • Image understanding
    • Visual order tracking
    • Chat appearance customization
    • 95+ languages support
    • Product recommendations and upsells

    Lite

    $29.99/month

    • 500 replies/month
    • Full access to all Rozio features
    • Chat, voice, and email support
    • Image understanding
    • Visual order tracking
    • Chat appearance customization
    • 95+ languages support
    • Product recommendations and upsells

    Growth

    $49.99/month

    • 900 replies/month
    • Full access to all Rozio features
    • Chat, voice, and email support
    • Image understanding
    • Visual order tracking
    • Chat appearance customization
    • 95+ languages support
    • Product recommendations and upsells

    Prime

    $129.99/month

    • 2600 replies/month
    • Full access to all Rozio features
    • Chat, voice, and email support
    • Image understanding
    • Visual order tracking
    • Chat appearance customization
    • 95+ languages support
    • Product recommendations and upsells

    Capabilities

    What Rozio AI can do.

    The 18 capabilities Rozio AI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    7
    • AI chatbots
    • Live chat
    • Email chat
    • Voice support
    • Multi-language
    • Real-time translation
    • Agent analytics

    Automated responses

    7
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Order updates
    • Cross-sell
    • Upsell

    Customization

    4
    • Color and font
    • Chat window
    • Welcome messages
    • Agent avatar

    FAQ

    Rozio AI — frequently asked questions.

    What is Rozio AI on Shopify?
    Rozio AI, officially listed on the Shopify App Store as Rozio AI: Chat & Voice Support, is a Shopify app in the Chat category. Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Rozio AI cost?
    Rozio AI offers a free plan and 3 paid plans starting at $29/month and going up to $129.99/month. The free plan includes 100 replies/month, Full access to all Rozio features, Chat, voice, and email support, and Image understanding. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Rozio AI free?
    Yes — Rozio AI offers a free plan alongside paid options. The free plan includes 100 replies/month, Full access to all Rozio features, and Chat, voice, and email support. Paid plans start at $29/month for advanced features.
    When was Rozio AI launched?
    Rozio AI launched on March 27, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 1 merchant reviews.
    Is Rozio AI Built for Shopify?
    Rozio AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Rozio AI alternatives?
    Merchants commonly compare Rozio AI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Rozio AI.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Rozio AI — free Start free

    Prefer the source? View Rozio AI on the Shopify App Store ↗