OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
4 reviews
Pricing
Free trial available
Professional
$49/month
7-day free trial
  • • Answers every call 24/7
  • • 250 minutes per month
  • • Trained on your products and policies
  • • Answers product questions & FAQs
  • • Provide order and delivery status
Scale
$149/month
7-day free trial
  • • Everything in Professional, plus:
  • • 1,000 minutes per month
  • • Text delivery tracking links
  • • Text product links for easy purchases
  • • Update shipping address on orders
Growth
$299/month
7-day free trial
  • • Everything in Scale, plus:
  • • 2,000 minutes per month
  • • Text checkout links for new purchases
  • • Add new items to existing orders
  • • Waterfall transfer until someone answers
What does Rosie do?

Rosie is a 24/7 AI phone agent that sounds like a real human and connects directly to your Shopify store. Built for high-volume e-commerce brands, ...

  • Resolve customer support calls 24/7 with AI, and transfer to your team if needed
  • Provide callers real-time order & delivery status, pulled straight from Shopify
  • Handle returns, cancellations and address changes, according to your policies
  • Text shipment tracking and product links, and log every call back to Shopify
  • Take and edit orders over the phone by texting callers a custom checkout link

Features

Support - Other
Review history
Daily review count on the Shopify App Store
4+1 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #13▲1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Support - Other on the App Store
Rank by reviews
#7 of 72
Review percentile
92th
Rating percentile
100th
On the App Store
0.5 yrs
Works with
Integrations listed for Rosie: AI Phone Support Agent
Shopify AdminZapier
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Frequently asked questions

Rosie is a 24/7 AI phone agent that sounds like a real human and connects directly to your Shopify store. Built for high-volume e-commerce brands, ... It's a support - other tool for ecommerce stores.