Rosie

Shopify support - other app by Rosie·24/7 AI phone agent: answers calls, gives order & delivery updates, edits orders, cut support costs.

Snapshot

5.00(3 reviews)#14of 77 inSupport - Other

Ongoing.AI tracks Rosie daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesSupport - Other

Rating

5.00

3 reviews

Pricing

From $49/mo

free_trial

Built for Shopify

No

Years live

0

launched Apr 9, 2026

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

Catalog position

Where Rosie sits in the App Store.

Rank and percentile inside the Support - Other category — the competitive shape of the niche around this app.

Rank in Support - Other

#14

of 77 active apps

Review count percentile

83th

vs category siblings

Rating percentile

86th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Rosie has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysshopify_lastmod: set to 2026-07-01name: set to Rosie: AI Phone Support Agenttagline: set to 24/7 AI phone agent: answers cal…description: set to Rosie is a 24/7 AI phone agent t…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Professional (+2 more)primary_price_value: set to 49categories: set to Support - Otherlaunched_at: set to Apr 9, 2026works_with: set to Shopify Admin ZapierJun 13, 26Jun 23, 26Jul 4, 26

Works With · Jul 2

set to Shopify Admin Zapier

Launched At · Jul 2

set to Apr 9, 2026

Categories · Jul 2

set to Support - Other

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(3 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “We tried a ton of AI Support options and Rosie was the obvious winner. Our business transformed overnight - Rosie handles over 90% of the calls we used to answer ourselves. Rosie knows everything about our product catalog, looks up orders to answer questions about tracking, delivery, returns, and more. She also knows all of our return, cancellation, and adjustment policies automatically and follows them perfectly.”
    Bliss Cereals · 5★ · 2026-06-11

    Plans

    Rosie pricing tiers.

    Professional

    $49/month

    • Answers every call 24/7
    • 250 minutes per month
    • Trained on your products and policies
    • Answers product questions & FAQs
    • Provide order and delivery status
    • Initiate returns and cancel orders
    • Custom greeting, 10+ voices, Spanish
    • Native iOS & Android app

    Scale

    $149/month

    • Everything in Professional, plus:
    • 1,000 minutes per month
    • Text delivery tracking links
    • Text product links for easy purchases
    • Update shipping address on orders
    • Live transfer to your team / call center

    Growth

    $299/month

    • Everything in Scale, plus:
    • 2,000 minutes per month
    • Text checkout links for new purchases
    • Add new items to existing orders
    • Waterfall transfer until someone answers
    • Custom agent training & priority support

    FAQ

    Rosie — frequently asked questions.

    What is Rosie on Shopify?
    Rosie, officially listed on the Shopify App Store as Rosie: AI Phone Support Agent, is a Shopify app in the Support - Other category. Rosie is a 24/7 AI phone agent that sounds like a real human and connects directly to your Shopify store. Built for high-volume e-commerce brands, Rosie handles the repetitive "where is my order?" calls that drain your team's time. The agent instantly looks up order status, tracking info, and store policies, while texting links directly to callers. Reduce your customer service costs and only transfer the complex issues to your human staff. It averages 5.00 out of 5 across 3 merchant reviews on the Shopify App Store.
    How much does Rosie cost?
    Rosie has 3 paid plans on the Shopify App Store, starting at $49/month and going up to $299/month.
    Is Rosie free?
    No, Rosie is a paid Shopify app. Plans start at $49/month on the Shopify App Store.
    When was Rosie launched?
    Rosie launched on April 9, 2026. In that time it has gathered 3 merchant reviews.
    Is Rosie Built for Shopify?
    Rosie does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Rosie alternatives?
    Merchants commonly compare Rosie with Enorm Ask a question, Login as Customer, Resolvia AI Helpdesk & Returns, and Account & Checkout Blocks. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    EnormApps

    Enorm Ask a question

    4.80★15

    Magefan

    Login as Customer: Support

    4.20★14

    Resolvia Ai

    Resolvia AI Helpdesk & Returns

    5.00★11

    Known for: ease-of-use

    SureCust

    Account & Checkout Blocks

    4.90★10
    Browse more inAll Support - Other apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Rosie.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Rosie — free Start free

    Prefer the source? View Rosie on the Shopify App Store ↗