RoMuAI – AI Customer Service

Shopify chat app by RoMu AI·24/7 AI Chat Assistant: Product Q&A, Order Tracking & Support Automation

Snapshot

#479of 820 inChat

RoMuAI – AI Customer Service is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

0

launched Nov 14, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where RoMuAI – AI Customer Service sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#479

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What RoMuAI – AI Customer Service has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-20works_with: none → Shopify Adminshopify_lastmod: 2026-06-20 → 2026-06-28works_with: Shopify Admin → noneshopify_lastmod: 2026-06-28 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Works With · Jun 29

Shopify Admin → none

Shopify Lastmod · Jun 29

2026-06-20 → 2026-06-28

PricingIdentity & listingCadence

Plans

RoMuAI – AI Customer Service pricing tiers.

FREE PLAN

Free

  • 100 Messages Included
  • Multilingual AI support
  • Full Access

STARTER

$9.90/month

  • 500 Chats / Month
  • 24/7 Auto Reply
  • Maximum AI Speed
  • Real Time Order Tracking
  • Smart Product Recommendations

GROWTH

$29.90/month

  • 2000 Chats / Month
  • 24/7 Auto Reply
  • Maximum AI Speed
  • Real Time Order Tracking
  • Smart Product Recommendations

PRO

$59.90/month

  • 5000 Chats / Month
  • 24/7 Auto Reply
  • Maximum AI Speed
  • Real Time Order Tracking
  • Smart Product Recommendations

Capabilities

What RoMuAI can do.

The 9 capabilities RoMuAI lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

3
  • AI chatbots
  • Live chat
  • Multi-language

Automated responses

3
  • Cart recovery
  • FAQs
  • Product recommendations

Customization

3
  • Color and font
  • Emojis and stickers
  • Chat window

FAQ

RoMuAI — frequently asked questions.

What is RoMuAI on Shopify?
RoMuAI, officially listed on the Shopify App Store as RoMuAI – AI Customer Service, is a Shopify app in the Chat category. Deliver instant, consistent customer support with RoMuAI. Answer product questions, recommend the right items, and share real-time order tracking automatically. Reduce support workload, reply faster, and improve conversion with helpful, on-brand answers. Train responses on your store policies and FAQs, then fine-tune tone and rules from one simple dashboard. Serve customers in multiple languages 24/7. Start free with 100 AI chats included.
How much does RoMuAI cost?
RoMuAI offers a free plan and 3 paid plans starting at $9/month and going up to $59.9/month. The free plan includes 100 Messages Included, Multilingual AI support, and Full Access. The paid plans unlock advanced features beyond what's available on the free tier.
Is RoMuAI free?
Yes — RoMuAI offers a free plan alongside paid options. The free plan includes 100 Messages Included, Multilingual AI support, and Full Access. Paid plans start at $9/month for advanced features.
When was RoMuAI launched?
RoMuAI launched on November 14, 2025.
Is RoMuAI Built for Shopify?
RoMuAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best RoMuAI alternatives?
Merchants commonly compare RoMuAI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running RoMuAI – AI Customer Service.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track RoMuAI – AI Customer Service — free Start free

Prefer the source? View RoMuAI – AI Customer Service on the Shopify App Store ↗