Rocketch Support Assistant

Shopify chat app by Rocketch·Instantly resolve customer questions with an AI chatbot tailored for your store.

Snapshot

#764of 820 inChat

Rocketch Support Assistant is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

1

launched Jul 2, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Rocketch Support Assistant sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#764

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What Rocketch Support Assistant has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 2

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Plans

Rocketch Support Assistant pricing tiers.

Rocketch Pro

$29/month

  • 500 chats/month
  • Bilingual support
  • Advanced styling
  • Product & FAQ sync
  • Analytics dashboard
  • 1 Store

Rocketch Ent

$99/month

  • 1000 chats/month/store
  • 5 Stores
  • Custom AI training
  • Priority support

Capabilities

What Rocketch Support Assistant can do.

The 9 capabilities Rocketch Support Assistant lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

2
  • AI chatbots
  • Live chat

Automated responses

5
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies

Customization

2
  • Emojis and stickers
  • Chat window

FAQ

Rocketch Support Assistant — frequently asked questions.

What is Rocketch Support Assistant on Shopify?
Rocketch Support Assistant is a Shopify app in the Chat category. Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.
How much does Rocketch Support Assistant cost?
Rocketch Support Assistant has 2 paid plans on the Shopify App Store, starting at $29/month and going up to $99/month.
Is Rocketch Support Assistant free?
No, Rocketch Support Assistant is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
When was Rocketch Support Assistant launched?
Rocketch Support Assistant launched on July 2, 2025 — over 1 year on the Shopify App Store.
Is Rocketch Support Assistant Built for Shopify?
Rocketch Support Assistant does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Rocketch Support Assistant alternatives?
Merchants commonly compare Rocketch Support Assistant with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Rocketch Support Assistant.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Rocketch Support Assistant — free Start free

Prefer the source? View Rocketch Support Assistant on the Shopify App Store ↗