RMS Chat Assistant (AI)

Shopify chat app by RMS·Customers get instant answers about products, shipping, returns, and policies with WhatsApp handover

Snapshot

#814of 820 inChat

RMS Chat Assistant (AI) is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

0

launched Mar 19, 2026

Last updated

Jul 2, 2026

Shopify listing

Catalog position

Where RMS Chat Assistant (AI) sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#814

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What RMS Chat Assistant (AI) has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-27works_with: Shopify Admin WhatsApp Business … → WhatsApp Business Accountshopify_lastmod: 2026-06-27 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 24, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Works With · Jun 28

Shopify Admin WhatsApp Business … → WhatsApp Business Account

PricingIdentity & listingCadence

Plans

RMS Chat Assistant (AI) pricing tiers.

Free

Free

  • 25 conversations per month
  • Single language support
  • 2 assistant personalities
  • Live handover to WhatsApp agent
  • Basic analytics
  • Assistant supports products only

Starter

$19/month

  • 500 conversations per month
  • Single language support
  • Escalation to support team
  • Live handover to WhatsApp agent
  • Custom assistant personality
  • Advanced analytics
  • Assistant supports products only
  • Smart model routing

Growth

$49/month

  • 2,500 conversations per month
  • Multi-language support
  • Escalation to support team
  • Live handover to WhatsApp agent
  • Custom assistant personality
  • Advanced analytics
  • Assistant supports products & collection

Enterprise

$99/month

  • 10,000 conversations per month
  • Multi-language support
  • Escalation to support team
  • Live handover to WhatsApp agent
  • Custom assistant personality
  • Advanced analytics
  • Priority support
  • Assistant supports products & collection

Capabilities

What RMS Chat Assistant (AI) can do.

The 11 capabilities RMS Chat Assistant (AI) lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Email chat
  • Multi-language
  • Callback

Automated responses

3
  • FAQs
  • Greetings
  • Quick replies

Customization

3
  • Color and font
  • Welcome messages
  • Chat buttons

FAQ

RMS Chat Assistant (AI) — frequently asked questions.

What is RMS Chat Assistant (AI) on Shopify?
RMS Chat Assistant (AI) is a Shopify app in the Chat category. Turn window shoppers into buyers with an intelligent AI assistant on your product pages. Customers get instant answers about products, shipping, returns, and policies — 24/7, no waiting. Your assistant learns your store's information and responds in your brand's voice. Complex questions seamlessly escalate to your team. Add your WhatsApp Business Account so the assistant hands over chat to your team member over WhatsApp.
How much does RMS Chat Assistant (AI) cost?
RMS Chat Assistant (AI) offers a free plan and 3 paid plans starting at $19/month and going up to $99/month. The free plan includes 25 conversations per month, Single language support, 2 assistant personalities, and Live handover to WhatsApp agent. The paid plans unlock advanced features beyond what's available on the free tier.
Is RMS Chat Assistant (AI) free?
Yes — RMS Chat Assistant (AI) offers a free plan alongside paid options. The free plan includes 25 conversations per month, Single language support, and 2 assistant personalities. Paid plans start at $19/month for advanced features.
When was RMS Chat Assistant (AI) launched?
RMS Chat Assistant (AI) launched on March 19, 2026.
Is RMS Chat Assistant (AI) Built for Shopify?
RMS Chat Assistant (AI) does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best RMS Chat Assistant (AI) alternatives?
Merchants commonly compare RMS Chat Assistant (AI) with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running RMS Chat Assistant (AI).

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track RMS Chat Assistant (AI) — free Start free

Prefer the source? View RMS Chat Assistant (AI) on the Shopify App Store ↗