Rise Live Chat

Shopify chat app by Snow John·Rise Live Chat offers live chat, translation, and FAQ for efficient support.

Snapshot

#690of 820 inChat

Rise Live Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

0

launched Dec 23, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Rise Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#690

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Rise Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

Plans

Rise Live Chat pricing tiers.

Free

Free

  • Monthly chat quota: 20 conversations
  • FAQ categories: up to 3
  • FAQ entries per category: up to 3

Starter

$9.90/month

  • Monthly chat quota: 200 conversations
  • FAQ categories: up to 5
  • FAQ entries per category: up to 10
  • Real-time chat translation quota: 2,000

Growth

$29/month

  • Monthly chat quota: 1,000 conversations
  • FAQ categories: Unlimited
  • FAQ entries per category: Unlimited
  • Real-time chat translation quota: 10,000

Pro

$39/month

  • Monthly chat quota: 3,000 conversations
  • FAQ categories: Unlimited
  • FAQ entries per category: Unlimited
  • Real-time chat translation quota: 50,000

Capabilities

What Rise Live Chat can do.

The 9 capabilities Rise Live Chat lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

4
  • Live chat
  • File upload
  • Multi-language
  • Real-time translation

Customization

5
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons

FAQ

Rise Live Chat — frequently asked questions.

What is Rise Live Chat on Shopify?
Rise Live Chat is a Shopify app in the Chat category. Rise Live Chat helps merchants communicate with customers efficiently through live chat, automatic translation, and FAQ management. The app supports messages in multiple languages, reducing language barriers and allowing merchants to respond to customer inquiries quickly. Merchants can manage frequently asked questions to reduce repetitive work and customize the chatbox to match their store branding.
How much does Rise Live Chat cost?
Rise Live Chat offers a free plan and 3 paid plans starting at $9/month and going up to $39/month. The free plan includes Monthly chat quota: 20 conversations, FAQ categories: up to 3, and FAQ entries per category: up to 3. The paid plans unlock advanced features beyond what's available on the free tier.
Is Rise Live Chat free?
Yes — Rise Live Chat offers a free plan alongside paid options. The free plan includes Monthly chat quota: 20 conversations, FAQ categories: up to 3, and FAQ entries per category: up to 3. Paid plans start at $9/month for advanced features.
When was Rise Live Chat launched?
Rise Live Chat launched on December 23, 2025.
Is Rise Live Chat Built for Shopify?
Rise Live Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Rise Live Chat alternatives?
Merchants commonly compare Rise Live Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Rise Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Rise Live Chat — free Start free

Prefer the source? View Rise Live Chat on the Shopify App Store ↗