OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • Up to 25 returns per month
  • • Basic Portal
  • • Email Notifications
  • • CSV Export
Pro
$15/month
7-day free trial
  • • Unlimited returns
  • • Full portal customization
  • • Email Templates
  • • Analytics
  • • Store credit generation
Plus
$29/month
7-day free trial
  • • Everything in Pro
  • • Plus AI Return Analysis
  • • Auto-Approve Rules
  • • Priority Support
What does ReturnPilot do?

Turn refunds into exchanges and store credit automatically. Branded return portal, real discount codes, fraud detection, and analytics for Shopify stores.

  • Save up to 30% of returns — offer exchanges before issuing a refund
  • Branded return portal — your logo, colors, and copy in minutes
  • Real Shopify discount codes — store credit emailed to customers instantly
  • Fraud detection — flags repeat returners with 3+ returns in 30 days
  • Analytics dashboard — track save rate and revenue recovered over time

Features

Workflow automationEmail responsesFraud detectionReturn processingConditional logicCustom triggersTemplatesHelpdeskEmailSelf-serviceAuto-replyResponse templatesRule-based triggersCustomer notificationsAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #201
  • Workflow automation
    #508▼7

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Workflow automation on the App Store
Rank by reviews
#221 of 353
Review percentile
38th
Rating percentile
56th
On the App Store
0.3 yrs
Works with
Integrations listed for ReturnPilot
Customer accounts
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The App Store's own "more apps like this" for ReturnPilot
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Frequently asked questions

Turn refunds into exchanges and store credit automatically. Branded return portal, real discount codes, fraud detection, and analytics for Shopify stores. It's a workflow automation tool for ecommerce stores.