OngoingAI

ReplyDesk usage & market intelligence

Pricing
Free plan available
Essential - FREEFree
  • • 1 Agent slot
  • • 2 selling channel integrations
  • • Basic helpdesk features
  • • Unlimited tickets
Professional$39/month
  • • 1 Agent (pay per slot)
  • • Unlimited selling channel integrations
  • • All helpdesk features + AI
  • • Unlimited tickets
Growth$199/month
  • • 15 Agent slots
  • • Unlimited selling channel integrations
  • • All helpdesk features + AI
  • • Unlimited tickets
About ReplyDesk: AI Helpdesk

AI-powered multichannel helpdesk for Shopify stores. Unify support across 12+ platforms with auto-replies, translations & CRM. Start FREE today!

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#32
  • Helpdesk#62▼1

As of 2026-08-17

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#57 of 145
Review percentile
61th
Rating percentile
68th
On the App Store
2.4 yrs
Works with
Integrations listed for ReplyDesk: AI Helpdesk
AmazoneBayEtsyFacebookTikTokWalmart

Frequently asked questions

AI-powered multichannel helpdesk for Shopify stores. Unify support across 12+ platforms with auto-replies, translations & CRM. Start FREE today! It's a helpdesk tool for ecommerce stores.