Remplace

Remplace, officially listed on the Shopify App Store as Remplace: AI Sales Agent, is a Shopify app in the Chat category. Remplace embeds a discreet bar on your store, not a chat bubble. When a visitor shows buying signals, the bar expands with a contextual message: returning from checkout, comparing products, or hesitating on a variant. The agent fires on the exact signal for each situation automatically. Every question it can't answer is logged with a suggested fix, so the agent improves over time. Your team can take over any live conversation from the dashboard at any time. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

Remplace offers a free plan and 3 paid plans starting at $39/month and going up to $199/month. The free plan includes 150 replies per month(~50 conversations), 100 KB elements, 5 gap saves per month, and 15 checkout recoveries/mo. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Remplace offers a free plan alongside paid options. The free plan includes 150 replies per month(~50 conversations), 100 KB elements, and 5 gap saves per month. Paid plans start at $39/month for advanced features.

Remplace launched on May 18, 2026. In that time it has gathered 1 merchant reviews.

Remplace does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Remplace with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.