OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • 1 Site
  • • 500 Products
  • • 20 Conversations/mo
  • • 500k knowledge characters
  • • No credit card required
Starter
$19/month
14-day free trial · or $190/year and save 17%
  • • 1 site
  • • 2,000 products
  • • 150 convesations/mo
  • • 1M knowledge characters
  • • Auto refresh
Advanced
$79/month
14-day free trial · or $790/year and save 17%
  • • 3 sites
  • • 12,000 products
  • • 650 conversations/mo
  • • 3M knowledge characters
  • • Owner bias
Boost
$159/month
14-day free trial · or $1,590/year and save 17%
  • • 6 sites
  • • 60,000 products
  • • 1,500 conversations/mo
  • • 5M knowledge characters
  • • Suggest similar products
What does Relio do?

Relio is an AI sales assistant providing expert product guidance. Offer safe suggestions via semantic search, manage orders, and support customers 24/7.

  • AI Product Advice Turns shopper questions into accurate product recommendations
  • Live Chat & Handoff Provide real-time support with a human touch when needed.
  • Order Management Help shoppers track or cancel orders directly in the chat.
  • Brand Priority Prioritize your own or high-margin brands in AI suggestions.
  • Automated Coupons Share discount codes with visitors during their active session

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #936▲9

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#626 of 889
Review percentile
30th
Rating percentile
61th
On the App Store
0.2 yrs
Apps similar to Relio
The App Store's own "more apps like this" for Relio
Shopify Inbox
4.5(5,785)

Free

Dondy: WhatsApp Marketing+Chat
4.9(822)

Free plan available

InstaShop Instagram & Facebook
4.9(373)

Free plan available

Frequently asked questions

Relio is an AI sales assistant providing expert product guidance. Offer safe suggestions via semantic search, manage orders, and support customers 24/7. It's a chat tool for ecommerce stores.