OngoingAI

Relio usage & market intelligence

Pricing
Free plan available
FreeFree
  • 1 Site
  • 500 Products
  • 20 Conversations/mo
  • 500k knowledge characters
  • No credit card required
Starter$19/month

14-day free trial · or $190/year and save 17%

  • 1 site
  • 2,000 products
  • 150 convesations/mo
  • 1M knowledge characters
  • Auto refresh
Advanced$79/month

14-day free trial · or $790/year and save 17%

  • 3 sites
  • 12,000 products
  • 650 conversations/mo
  • 3M knowledge characters
  • Owner bias
Boost$159/month

14-day free trial · or $1,590/year and save 17%

  • 6 sites
  • 60,000 products
  • 1,500 conversations/mo
  • 5M knowledge characters
  • Suggest similar products
What does Relio do?

Relio is an AI sales assistant providing expert product guidance. Offer safe suggestions via semantic search, manage orders, and support customers 24/7.

  • AI Product Advice Turns shopper questions into accurate product recommendations
  • Live Chat & Handoff Provide real-time support with a human touch when needed.
  • Order Management Help shoppers track or cancel orders directly in the chat.
  • Brand Priority Prioritize your own or high-margin brands in AI suggestions.
  • Automated Coupons Share discount codes with visitors during their active session

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#625 of 852
Review percentile
27th
Rating percentile
61th
On the App Store
0.2 yrs

Frequently asked questions

Relio is an AI sales assistant providing expert product guidance. Offer safe suggestions via semantic search, manage orders, and support customers 24/7. It's a chat tool for ecommerce stores.