Abandoned cart · refreshed Jun 12, 2026

Relay for Shopify

by Relay · Relay texts customers who abandon checkout, has a real AI conversation, and brings them back to buy.

7 reviews, 5.00 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesAbandoned cart

Rating

5.00

7 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

0

launched May 13, 2026

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+6

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#8#6#4#2#05.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
Relay added 6 reviews over the last 28 days.

Category rank over time

Where Relay sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

#39#46#53#60#67May 31Jun 3Jun 6Jun 9Jun 12Rank · Abandoned cart
Best position observed: #41. Relay climbed 9 positions over the window.

Catalog position

Where Relay sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#91

of 288 active apps

Review count percentile

68th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Relay has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to Relay: AI SMS Cart Recoverytagline: set to Relay texts customers who abando…description: set to When a customer leaves items at …icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Spark (+3 more)primary_price_value: set to 29categories: set to Abandoned cartlaunched_at: set to May 13, 2026works_with: set to Checkoutshopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-02shopify_lastmod: 2026-06-02 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-09 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-09

Shopify Lastmod · Jun 8

2026-06-05 → 2026-06-07

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 15
  • Neutral0% · 0
  • Negative0% · 0
I had a question and it was answered right away on livechat! Relay's been working quite well for us so far
Bath and Beauty Store · 5★ ·

Top themes

    Plans

    Relay pricing tiers.

    Spark

    $29/month

    • 400 credits per month ($0.1 overage)
    • AI two-way conversations, zero setup
    • Recovery and revenue dashboard
    • Automatic discounts
    • Multi-currency support
    • Conversation logs (read-only)
    • Up to 2 knowledge base documents
    • Product sync every 7 days

    Engage

    $79/month

    • 1,300 credits per month ($0.085 overage)
    • Everything in Spark, plus:
    • Up to 5 knowledge base documents
    • Product sync every 3 days

    Convert

    $199/month

    • 3,850 credits per month ($0.075 overage)
    • Everything in Engage, plus:
    • Daily product sync
    • Up to 15 knowledge base documents
    • Priority support

    Scale

    $499/month

    • 11.3K credits per month ($0.065 overage)
    • Everything in Convert, plus:
    • Product sync every 6 hours
    • Up to 50 knowledge base documents
    • Founder-led onboarding

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

    Find every brand running Relay.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Relay on the Shopify App Store ↗