OngoingAI

Relay usage & market intelligence

Shopify rating

5.0 ★

4 reviews

Pricing
Free trial available
Spark$29/month

14-day free trial

  • • 400 credits per month ($0.1 overage)
  • • AI two-way conversations, zero setup
  • • Recovery and revenue dashboard
  • • Automatic discounts
  • • Multi-currency support
Engage$79/month
  • • 1,300 credits per month ($0.085 overage)
  • • Everything in Spark, plus:
  • • Up to 5 knowledge base documents
  • • Product sync every 3 days
Convert$199/month
  • • 3,850 credits per month ($0.075 overage)
  • • Everything in Engage, plus:
  • • Daily product sync
  • • Up to 15 knowledge base documents
  • • Priority support
Scale$499/month
  • • 11.3K credits per month ($0.065 overage)
  • • Everything in Convert, plus:
  • • Product sync every 6 hours
  • • Up to 50 knowledge base documents
  • • Founder-led onboarding
What does Relay do?

Relay recovers abandoned carts by texting customers and having real AI conversations. No templates, no flows. Answers questions and closes sales automatically.

  • AI sales agent trained to close, not just chat. Recovers carts through SMS.
  • Auto-syncs products, pricing, policies, and inventory for real-time answers
  • Margin-protecting discounts that only trigger as a last resort, not a default
  • Multi-currency support that auto-detects the customer's local currency
  • Conversion funnel dashboard tracking every message, reply, and recovery

Features

Abandoned cartPersonalized campaignsSMS notificationsDiscount offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersMulti-languageBehavior tracking
Review history
Daily review count on the Shopify App Store
4+2 · 26d~0.1/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#81 on Aug 15 → #95 on Aug 29 · 12 observed days#95▼14

Tracked daily · last 15 days · as of 2026-08-29

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#86 of 255
Review percentile
67th
Rating percentile
100th
On the App Store
0.3 yrs
Works with
Integrations listed for Relay: AI SMS Cart Recovery
Checkout
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Frequently asked questions

Relay recovers abandoned carts by texting customers and having real AI conversations. No templates, no flows. Answers questions and closes sales automatically. It's a abandoned cart tool for ecommerce stores.